Leasing Community Intern

Cardinal Group Career•Charlottesville, VA

10d•Onsite

About The Position

The Leasing Community Intern delivers high-quality customer service to residents and prospective residents, collaborates with the community team, and supports the community’s occupancy goals through resident retention, leasing available apartments, and pre-leasing future availability. The role includes leasing, administrative, community-event, and property-support duties, along with required training and certification. Interns work approximately 20 hours per week and are required to work evenings and weekends. This is a temporary, non-exempt position, and interns must reapply annually.

Requirements

High school diploma or equivalent.
Enrollment in a degree program at an accredited college or university, with a minimum of six credit hours.
Completion of at least one year at the enrolled accredited college or university.
Maintain a minimum cumulative GPA of 2.5; GPA is verified annually.
Be a current or future leaseholder of the community.
Live on the designated community floor, as assigned by the Community Manager and according to community guidelines.
Valid driver’s license.
Ability to work approximately 20 hours per week and availability for evenings and weekends.
Ability to embody Cardinal Culture and Cardinal’s Core Values.
Ability to lift, push, pull, carry, or maneuver up to 40 pounds.
Ability to access all interior and exterior areas of the property and amenities and work indoors and outdoors in all weather conditions.
Ability to use hands for tasks such as typing and handling, communicate and hear, stand, walk, reach, climb, stoop, and squat.
Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Nice To Haves

Preferred career experience as an Assistant, Administrative Assistant, Receptionist, Leasing Consultant, Real Estate Assistant, or in Leasing.

Responsibilities

Provide customer service to Cardinal customers and residents, going above and beyond to support customer satisfaction.
Perform administrative front desk tasks and duties.
Participate in Cardinal Way of Leasing training and use its leasing practices to greet prospective clients, answer leasing calls, determine needs and preferences, present the community and apartments, explain features and benefits, close sales, and follow up.
Complete lease applications and lease-file paperwork.
Pass third-party leasing shops and obtain Cardinal Way of Leasing certification.
Maintain accurate lease-file documentation according to company policy and participate in lease-file audits as assigned by the Community Manager.
Maintain the cleanliness of the tour path.
Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Participate in Cardinal U training as required.
Perform on-call duties, including lock-outs and nightly rounds.
Work required evening and weekend shifts.
Reapply for the Community Intern position annually.