Leasing Community Intern

Cardinal Group Companies•Columbus, OH

9d•Onsite

About The Position

The Leasing Community Intern provides high-quality customer service to residents and prospective residents, collaborates with the team, and helps the community achieve full occupancy through resident retention, leasing available apartments, and pre-leasing future availability. The role is temporary and non-exempt, with hourly compensation and bonus eligibility. Interns complete required leasing and company training, become certified in the Cardinal Way of Leasing, and may be assigned additional community projects. Interns must reapply annually; prior employment does not guarantee rehire. The position involves administrative and front desk work, leasing activities, maintaining lease files and tour areas, supporting community events, and on-call duties such as lock-outs and nightly rounds. Work takes place inside and outside apartment buildings and throughout the property, including amenities. The role requires scheduled availability of approximately 20 hours per week, including evenings and weekends, and may involve rare local travel.

Requirements

High school diploma or equivalent.
Be enrolled in a degree program at an accredited college or university and carry at least 6 credit hours.
Have completed at least one year at the enrolled accredited college or university.
Maintain a minimum cumulative GPA of 2.5; GPA is verified annually.
Be a current or future leaseholder of the community.
Live on the designated community floor as assigned by the Community Manager, in accordance with community guidelines.
Be able to lift up to 40 pounds.
Have a valid driver's license.
Be available to be scheduled for approximately 20 hours per week, including evenings and weekends.
Be able to embody Cardinal Culture and Cardinal's Core Values.
Be able to work inside and outside in all weather conditions and access all exterior and interior parts of the property and amenities.
Be able to stand, walk, reach, climb, stoop, or squat, and push, pull, lift, carry, or maneuver up to 40 pounds.
Have the vision abilities required for the role, including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Be able to use hands to finger, type, handle, or feel, and to talk or hear.

Nice To Haves

Career experience as an Assistant.
Career experience as an Administrative Assistant.
Career experience as a Receptionist.
Career experience as a Leasing Consultant.
Career experience as a Real Estate Assistant.
Career experience in Leasing.

Responsibilities

Provide customer service and work to ensure Cardinal customers are satisfied.
Perform administrative and front desk tasks.
Participate in Cardinal Way of Leasing training as required.
Use the Cardinal Way of Leasing to greet prospective clients, answer leasing calls, determine needs and preferences, present the community and apartments, explain features and benefits, close sales, and follow up.
Complete lease applications and lease-file paperwork.
Pass third-party leasing shops and become Cardinal Way of Leasing certified.
Maintain accurate lease-file documentation in accordance with company policy and participate in audits as assigned by the Community Manager.
Maintain a clean tour path.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Participate in Cardinal U training as required.
Perform on-call duties, including lock-outs and nightly rounds.
Work evenings and weekends.