Leasing Community Intern

Cardinal Group Career•Eugene, OR

9d•Onsite

About The Position

The Leasing Community Intern provides high-quality customer service to residents and prospective residents and works collaboratively with the community team. The role supports the community’s occupancy goals through resident retention, leasing available apartments, and pre-leasing future availability. It is a temporary, non-exempt position paid hourly and eligible for bonuses. The intern handles front desk and administrative work, supports leasing and community events, completes lease applications and documentation, and participates in required company training and certification. The position involves working both inside and outside apartment buildings and across property amenities, with exposure to varying weather and other outdoor conditions. Community Interns must re-apply for the position annually.

Requirements

High school diploma or equivalent.
Be enrolled in a degree program at an accredited college or university with at least six credit hours.
Have completed at least one year at the enrolled accredited college or university.
Maintain a cumulative GPA of at least 2.5; GPA is verified annually, and failing to maintain the minimum may result in probation, suspension, or release from the Community Intern position.
Be a current or future leaseholder of the community.
Live on the designated community floor, as assigned by the Community Manager and in accordance with community guidelines.
Be able to lift up to 40 pounds.
Have a valid driver’s license.
Be available to work approximately 20 hours per week, including evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal’s Core Values.

Nice To Haves

Career experience as an Assistant, Administrative Assistant, Receptionist, Leasing Consultant, Real Estate Assistant, or in Leasing.

Responsibilities

Provide customer service and work to ensure Cardinal customers are satisfied.
Perform administrative front desk tasks and duties.
Participate in Cardinal Way of Leasing training and Cardinal U training as required.
Greet prospective clients, answer incoming leasing calls, determine client needs and preferences, present the community and apartments professionally, use feature-and-benefit selling, close sales, and follow up.
Complete lease applications and lease file paperwork.
Pass third-party leasing shops and become Cardinal Way of Leasing certified.
Maintain accurate lease file documentation in accordance with company policy and participate in lease file audits as assigned by the Community Manager.
Maintain a clean tour path to support a positive first impression of the community.
Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Fulfill on-call responsibilities, including lock-outs and nightly rounds.
Work evenings and weekends.
Follow other instructions and perform related duties as assigned by the Team Leader.