Leasing Community Intern

Cardinal Group Companies•Charlottesville, VA

11d•Onsite

About The Position

The Leasing Community Intern provides high-quality customer service to residents and prospective residents while working collaboratively with the community team. The role supports full occupancy by retaining existing residents, leasing available apartments, and pre-leasing future availability. It combines front-desk administration, leasing activities, community engagement, training, and on-call duties. This is a temporary, non-exempt position with an hourly rate and eligibility for bonuses. Interns are expected to work approximately 20 hours per week, including evenings and weekends, and must re-apply annually to continue in the position. The role is performed both inside and outside apartment buildings and throughout the property, including amenities. It involves frequent exposure to outdoor elements and all weather conditions. Rare local travel may be required to assist other properties or attend training. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent.
Currently enrolled in a degree program at an accredited college or university with at least 6 credit hours.
Completed at least one year at the enrolled accredited college or university.
Maintain a minimum cumulative GPA of 2.5; GPA is verified annually, and failure to maintain the minimum may result in probation, suspension, or release from the position.
Be a current or future leaseholder of the community.
Live on the designated community floor as assigned by the Community Manager and in accordance with community guidelines.
Hold a valid driver’s license.
Be available to work approximately 20 hours per week, including evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal’s Core Values.
Ability to perform the physical demands of the role, including accessing all interior and exterior property areas, working in all weather conditions, and pushing, pulling, lifting, carrying, or maneuvering up to 40 pounds.
Ability to perform duties involving frequent standing and walking; reaching, climbing, stooping, or squatting; using hands to finger, type, handle, or feel; and talking or hearing. Specific vision abilities include close, distance, color, and peripheral vision, depth perception, and adjusting focus.

Nice To Haves

Preferred career experience in assistant roles, administrative assistance, reception, leasing consulting, real estate assistance, or leasing.

Responsibilities

Provide consistently high-quality customer service and serve as an ambassador for Cardinal.
Perform administrative front-desk tasks and duties.
Participate in required Cardinal Way of Leasing training and use its leasing process: greet prospective clients, answer leasing calls, determine needs and preferences, present the community and apartments, use feature-and-benefit selling, close sales, and follow up.
Complete lease applications and lease-file paperwork.
Pass third-party leasing shops and become Cardinal Way of Leasing certified.
Maintain accurate lease-file documentation in accordance with company policy and participate in lease-file audits as assigned by the Community Manager.
Maintain cleanliness of the tour path.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Participate in required Cardinal U training.
Perform on-call duties, including lock-outs and nightly rounds.
Work evenings and weekends.
Perform other related duties as assigned by the Team Leader.