Leasing Community Intern

Cardinal Group Companies•Lutz, FL

7h•Onsite

About The Position

The Leasing Community Intern (LCI) delivers high-quality customer service to residents and prospective residents, collaborates with the community team, and supports efforts to achieve full occupancy through resident retention, leasing available apartments, and pre-leasing future availability. The role includes leasing and administrative work, community events and projects, required training and certification, and on-call duties. This is a temporary, non-exempt position scheduled for approximately 20 hours per week, with required evening and weekend availability. Interns work inside and outside apartment buildings and throughout the property, including amenities, with frequent exposure to outdoor elements and potentially unpleasant or hazardous conditions. Rare local travel may be required to assist other properties or attend training. Interns must reapply annually; previous employment does not guarantee rehire.

Requirements

High school diploma or equivalent.
Be enrolled in a degree program at an accredited college or university and maintain a minimum of 6 credit hours.
Have completed at least one year at the enrolled accredited college or university.
Maintain a minimum cumulative GPA of 2.5; GPA is verified annually.
Be a current or future leaseholder of the community.
Live on the designated community floor, as assigned by the Community Manager and according to community guidelines.
Be able to lift up to 40 pounds.
Have a valid driver's license.
Be available to work approximately 20 hours per week, including evenings and weekends.
Be able to embody Cardinal Culture and Cardinal's Core Values.
Be able to access all interior and exterior parts of the property and amenities and work indoors and outdoors in all weather conditions.
Be able to perform the physical demands of the role, including standing, walking, reaching, climbing, stooping, squatting, and pushing, pulling, lifting, carrying, or maneuvering up to 40 pounds.

Nice To Haves

Career experience as an Assistant, Administrative Assistant, Receptionist, Leasing Consultant, Real Estate Assistant, or in Leasing.

Responsibilities

Provide high-quality customer service and act as an ambassador for customer satisfaction.
Perform administrative front desk tasks and duties.
Participate in required Cardinal Way of Leasing (CWoL) training and Cardinal U training.
Apply the Cardinal Way of Leasing by greeting prospective clients, answering leasing calls, determining needs and preferences, presenting the community and apartments, using feature-and-benefit selling, closing sales, and following up.
Complete lease applications and lease file paperwork.
Pass third-party leasing shops and earn Cardinal Way of Leasing certification.
Maintain accurate lease file documentation according to company policy and participate in lease file audits as assigned by the Community Manager.
Maintain the cleanliness of the tour path.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Perform on-call duties, including lock-outs and nightly rounds.
Work evenings and weekends.
Follow other instructions and perform related duties assigned by the Team Leader.