Leasing Community Intern

Cardinal Group Companies•Norman, OK

2h•Onsite

About The Position

The Leasing Community Intern delivers high-quality customer service to residents and prospective residents while working collaboratively with the community team. The role supports occupancy goals through resident retention, leasing current availability, and pre-leasing future availability. The intern performs administrative and front desk duties, completes leasing applications and documentation, presents the community and apartment homes, and supports community events and projects. Interns participate in required leasing and company training and may have on-call duties such as lock-outs and nightly rounds. This is a temporary, non-exempt position scheduled for approximately 20 hours per week, including evenings and weekends. Interns must re-apply annually; prior employment does not guarantee rehire.

Requirements

High school diploma or equivalent.
Currently enrolled in a degree program at an accredited college or university and taking at least 6 credit hours.
Have completed at least one year at the enrolled accredited college or university.
Maintain a minimum cumulative GPA of 2.5; GPA is verified annually, and failure to maintain the minimum may result in probation, suspension, or release from the position.
Be a current or future leaseholder of the community.
Live on the designated community floor, as assigned by the Community Manager and according to community guidelines.
Able to lift, carry, push, pull, or maneuver up to 40 pounds.
Have a valid driver's license.
Be available to work approximately 20 hours per week, including evenings and weekends.
Ability to embody Cardinal Culture and Cardinal's Core Values.
Ability to perform the physical demands of the role, including standing, walking, reaching, climbing, stooping, or squatting; accessing interior and exterior property areas; and working in all weather conditions.
Ability to meet the role's vision requirements, including close, distance, color, peripheral, and depth vision and adjustment of focus.

Nice To Haves

Preferred career experience: Assistant, Administrative Assistant, Receptionist, Leasing Consultant, Real Estate Assistant, or Leasing.

Responsibilities

Provide customer service and work to ensure Cardinal customers are satisfied.
Perform administrative and front desk tasks.
Participate in Cardinal Way of Leasing training and Cardinal U training as required.
Use the Cardinal Way of Leasing process to greet prospective clients, answer leasing calls, determine needs and preferences, present the community and apartment homes, use feature-and-benefit selling, close sales, and follow up.
Complete lease applications and lease file paperwork.
Pass third-party leasing shops and become Cardinal Way of Leasing certified.
Maintain accurate lease file documentation and participate in lease file audits as assigned by the Community Manager.
Maintain cleanliness of the tour path.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Perform on-call duties such as lock-outs and nightly rounds.
Work evenings and weekends.