Leasing Community Intern

Cardinal Group Career•Conway, SC

2d•Onsite

About The Position

The Leasing Community Intern provides high-quality customer service to residents and prospective residents, collaborates with the community team, and helps achieve full occupancy by retaining residents, leasing available apartments, and pre-leasing future availability. The role includes front desk and administrative work, leasing activities, community-event support, and other projects assigned by the Community Manager. Interns participate in required Cardinal training and are expected to work evenings and weekends, including on-call duties such as lock-outs and nightly rounds. The position is temporary, non-exempt, and scheduled for approximately 20 hours per week. Community Interns must re-apply annually; prior employment does not guarantee rehire.

Requirements

High school diploma or equivalent.
Currently enrolled in a degree program at an accredited college or university and taking at least 6 credit hours.
At least one year completed at the enrolled accredited college or university.
Maintain a cumulative GPA of at least 2.5; GPA is verified annually.
Be a current or future leaseholder of the community.
Live on the designated community floor, as assigned by the Community Manager, in accordance with community guidelines.
Valid driver's license.
Able to lift, carry, push, pull, or maneuver up to 40 pounds.
Available to work approximately 20 hours per week, including evenings and weekends.
Ability to embody Cardinal Culture and Cardinal's Core Values.

Nice To Haves

Preferred career experience in assistant, administrative assistant, receptionist, leasing consultant, real estate assistant, or leasing roles.

Responsibilities

Provide consistently high-quality customer service to residents, prospective residents, and other Cardinal customers.
Perform administrative front desk tasks and duties.
Participate in Cardinal Way of Leasing training and Cardinal U training as required.
Greet prospective clients, answer incoming leasing calls, determine their needs and preferences, present the community and apartments professionally, use feature-and-benefit selling, close sales, and follow up.
Complete lease applications and lease-file paperwork.
Pass third-party leasing shops and become Cardinal Way of Leasing certified.
Maintain accurate lease-file documentation in accordance with company policy and participate in lease-file audits as assigned by the Community Manager.
Maintain the cleanliness of the tour path.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Perform on-call duties, including lock-outs and nightly rounds.
Work evenings and weekends.