Leasing Community Intern

Cardinal Group Career•Stillwater, OK

3d•Onsite

About The Position

The Leasing Community Intern provides high-quality customer service to residents and prospective residents and collaborates with the community team. The role supports occupancy goals by retaining existing residents, leasing current availability, and pre-leasing future availability. This is a temporary, non-exempt position with hourly compensation and bonus eligibility. Interns work approximately 20 hours per week, including evenings and weekends, and have on-call responsibilities such as lock-outs and nightly rounds. Community Interns must re-apply annually; previous employment does not guarantee rehire. Exceptions may be granted by a Portfolio Manager.

Requirements

High school diploma or equivalent.
Must be enrolled in a degree program at an accredited college or university and have completed at least one year there.
Must be enrolled in at least 6 credit hours.
Maintain a minimum 2.5 cumulative GPA; GPA is verified annually, and failure to maintain the minimum may result in probation, suspension, or release from the position.
Must be a current or future leaseholder of the community.
Must live on the designated community floor as assigned by the Community Manager and according to community guidelines.
Must have a valid driver’s license.
Must be able to lift up to 40 pounds.
Must be available to work approximately 20 hours per week, including evenings and weekends.
Ability to embody Cardinal’s culture and core values.

Nice To Haves

Experience as an Assistant, Administrative Assistant, Receptionist, Leasing Consultant, Real Estate Assistant, or in Leasing.

Responsibilities

Serve as a customer-service ambassador and work to ensure customer satisfaction.
Perform administrative and front desk tasks.
Participate in required Cardinal Way of Leasing training and use its sales process to greet prospects, answer leasing calls, determine needs, present the community and apartments, sell features and benefits, close leases, and follow up.
Complete lease applications and lease file paperwork.
Pass third-party leasing shops and obtain Cardinal Way of Leasing certification.
Maintain accurate lease-file documentation according to company policy and participate in audits as assigned by the Community Manager.
Keep the tour path clean to provide a positive first impression.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and help plan community events.
Assist with additional community projects assigned by the Community Manager.
Participate in required Cardinal U training.
Perform on-call duties, including lock-outs and nightly rounds.
Re-apply for the Community Intern position annually.