Leasing Community Intern

Cardinal Group Career•Tampa, FL

6d•Onsite

About The Position

The Leasing Community Intern provides high-quality customer service to residents and prospective residents, collaborates with the community team, and supports efforts to achieve full occupancy through resident retention, leasing available apartments, and pre-leasing future availability. The role includes front desk and administrative work, leasing activities, maintaining lease documentation, supporting community events and projects, and completing required training and certification. Interns have on-call responsibilities and must be available to work evenings and weekends. This is a temporary, non-exempt position compensated hourly, with bonus eligibility. Interns must reapply annually; prior employment does not guarantee rehire. The position works both inside and outside apartment buildings and throughout the property, including amenities. It involves frequent exposure to outdoor elements and potentially unpleasant or hazardous temperature, weather, odors, or landscaping. Physical requirements include accessing all parts of the property, working in all weather conditions, and lifting or maneuvering up to 40 pounds. Rare local travel may be required for property support, training, or other job-related needs.

Requirements

High school diploma or equivalent.
Be enrolled in a degree program at an accredited college or university and take at least 6 credit hours.
Have completed at least one year at the enrolled accredited college or university.
Maintain a minimum cumulative GPA of 2.5; GPA is verified annually.
Be a current or future leaseholder of the community.
Live on the designated community floor, as assigned by the Community Manager and in accordance with community guidelines.
Have a valid driver’s license.
Be available to work approximately 20 hours per week, including evenings and weekends.
Be able to lift up to 40 pounds.
Ability to embody Cardinal Culture and Cardinal’s Core Values.
Meet the physical demands of accessing property interiors, exteriors, and amenities, and working in all weather conditions.

Nice To Haves

Preferred career experience includes Assistant, Administrative Assistant, Receptionist, Leasing Consultant, Real Estate Assistant, or Leasing experience.

Responsibilities

Provide customer service to residents and prospective residents, consistently working to ensure their satisfaction.
Perform administrative front desk tasks and duties.
Participate in Cardinal Way of Leasing training and apply its practices when greeting prospective clients, answering leasing calls, identifying needs and preferences, presenting the community and apartments, selling features and benefits, closing sales, and following up.
Complete lease applications and lease-file paperwork.
Pass third-party leasing shops and become Cardinal Way of Leasing certified.
Maintain accurate lease-file documentation in accordance with company policy and participate in audits as assigned by the Community Manager.
Maintain cleanliness of the tour path.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and help plan community events.
Assist with additional community projects as assigned by the Community Manager.
Participate in Cardinal U training as required.
Fulfill on-call responsibilities, including lock-outs and nightly rounds.
Reapply annually for the Community Intern position.