Leasing Community Intern

Cardinal Group Companies•Omaha, NE

10d

About The Position

The Leasing Community Intern delivers high-quality customer service to residents and prospective residents, collaborates with the team, and helps achieve full occupancy by retaining residents, leasing available apartments, and pre-leasing future availability. The role includes front-desk administration, leasing and application paperwork, maintaining accurate lease files, keeping tour paths clean, and assisting with community events and projects. Interns complete required leasing and company training, pass third-party leasing shops, and earn Cardinal Way of Leasing certification. The position also includes on-call duties such as lock-outs and nightly rounds. It is temporary and non-exempt, with an hourly rate and eligibility for bonuses. Interns are expected to work approximately 20 hours per week, including evenings and weekends, and must re-apply annually.

Requirements

High school diploma or equivalent.
Be enrolled in a degree program at an accredited college or university and have completed at least one year there.
Maintain a minimum cumulative GPA of 2.5; GPA is verified annually.
Be a current or future leaseholder of the community.
Live on the designated community floor as assigned by the Community Manager and in accordance with community guidelines.
Be able to lift up to 40 pounds.
Have a valid driver's license.
Be available to work approximately 20 hours per week, including evenings and weekends.
Demonstrate the Cardinal Culture and Cardinal's Core Values.

Nice To Haves

Preferred career experience includes Assistant, Administrative Assistant, Receptionist, Leasing Consultant, Real Estate Assistant, or Leasing.

Responsibilities

Provide high-quality customer service and act as an ambassador for Cardinal, working to ensure customer satisfaction.
Perform administrative front-desk tasks and duties.
Participate in required Cardinal Way of Leasing training and Cardinal U training.
Use the Cardinal Way of Leasing to greet prospective clients, answer leasing calls, identify needs and preferences, present the community and apartments professionally, sell features and benefits, close sales, and follow up.
Complete lease applications and lease-file paperwork.
Pass third-party leasing shops and obtain Cardinal Way of Leasing certification.
Maintain accurate lease-file documentation in accordance with company policy and participate in lease-file audits as assigned by the Community Manager.
Maintain a clean tour path to create a positive first impression of the community.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Perform on-call duties, including lock-outs and nightly rounds.
Work evenings and weekends.
Re-apply for the Community Intern position annually.