Leasing Community Intern

Cardinal Group Career•College Station, TX

3d•Onsite

About The Position

The Leasing Community Intern delivers high-quality customer service to residents and prospective residents, collaborates with the community team, and works to support full occupancy through resident retention, leasing available apartments, and pre-leasing future availability. This is a temporary, non-exempt position paid hourly and eligible for bonuses. Interns must be current or future leaseholders at the community and live on a designated community floor as assigned by the Community Manager. The position is scheduled for approximately 20 hours per week and requires evening and weekend availability, including on-call duties such as lock-outs and nightly rounds. The intern completes leasing and administrative work, participates in required company training, assists with community events and projects, and maintains clean tour paths and accurate lease files. Community Interns must re-apply annually; prior employment does not guarantee rehire. A Portfolio Manager may grant individual exceptions. The role involves working both indoors and outdoors throughout apartment buildings, amenities, and other areas of the property, with exposure to varying weather, temperatures, odors, and potentially hazardous landscape conditions. Duties require regular hand use, typing, speaking and listening, standing, walking, reaching, climbing, stooping, and squatting. The intern must be able to access all interior and exterior areas of the property, work outdoors in all weather conditions, and maneuver weights up to 40 pounds. Rare local travel may be required to assist properties or attend training.

Requirements

High school diploma or equivalent.
Be enrolled in a degree program at an accredited college or university and maintain at least 6 credit hours.
Have completed at least one year at the enrolled accredited college or university.
Maintain a minimum cumulative GPA of 2.5; GPA is verified annually.
Be a current or future leaseholder of the community.
Live on a designated community floor, according to community guidelines and as assigned by the Community Manager.
Be able to lift up to 40 pounds.
Have a valid driver's license.
Be available to work approximately 20 hours per week, including evenings and weekends.
Be able to embody Cardinal Culture and Cardinal's Core Values.
Be able to meet the role's physical demands, including accessing all interior and exterior property areas and working in all weather conditions.
Be available for rare local travel as needed.

Nice To Haves

Career experience as an Assistant, Administrative Assistant, Receptionist, Leasing Consultant, Real Estate Assistant, or in Leasing.

Responsibilities

Provide consistently high-quality customer service and act as an ambassador for customer service.
Perform administrative front desk tasks and duties.
Participate in required Cardinal Way of Leasing (CWoL) training and use the leasing process to greet prospective clients, answer leasing calls, determine needs and preferences, present the community and apartments, sell features and benefits, close sales, and follow up.
Complete lease applications and lease-file paperwork.
Pass third-party leasing shops and become Cardinal Way of Leasing certified.
Maintain accurate lease-file documentation in accordance with company policy and participate in lease-file audits as assigned by the Community Manager.
Maintain a clean tour path to support a positive first impression of the community.
Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Participate in required Cardinal U training.
Perform on-call duties, including lock-outs and nightly rounds.
Support occupancy through resident retention, leasing current availability, and pre-leasing future availability.