Leasing Community Intern

Cardinal Group Career•Omaha, NE

10d•Onsite

About The Position

The Leasing Community Intern delivers high-quality customer service to residents and prospective residents, collaborates with the community team, and supports efforts to achieve full occupancy by retaining current residents, leasing available apartments, and pre-leasing future availability. The role includes leasing, administrative, community-event, and property-support duties, along with required training and on-call responsibilities. Interns must re-apply annually; previous employment does not guarantee rehire. This temporary, non-exempt role is hourly and eligible for bonuses. Interns are scheduled for approximately 20 hours per week and must be available evenings and weekends. The intern must be enrolled in an accredited college or university degree program, meet the specified academic requirements, and be a current or future leaseholder who lives on a designated community floor. The work takes place inside and outside apartment buildings and throughout the property, including amenities, with frequent exposure to outdoor conditions that may be unpleasant or hazardous. The role requires physical access throughout the property, work in varied weather, and the ability to lift, carry, push, pull, or maneuver up to 40 pounds. Rare local travel may be required.

Requirements

High school diploma or equivalent.
Enrollment in a degree program at an accredited college or university, with at least six credit hours.
At least one year completed at the enrolled accredited college or university.
Maintain a cumulative GPA of at least 2.5; GPA is verified annually. Failure to maintain the minimum GPA may result in probation, suspension, or release from the position.
Be a current or future leaseholder of the community.
Live on the designated community floor, as assigned by the Community Manager and in accordance with community guidelines.
Valid driver’s license.
Ability to lift, carry, push, pull, or maneuver up to 40 pounds.
Availability for approximately 20 scheduled work hours per week, including evenings and weekends.
Ability to embody Cardinal Culture and Cardinal’s Core Values.
Ability to work inside and outside in all weather conditions and physically access all exterior and interior parts of the property and amenities.

Nice To Haves

Career experience as an Assistant, Administrative Assistant, Receptionist, Leasing Consultant, Real Estate Assistant, or in Leasing.

Responsibilities

Provide customer service and work to ensure residents and customers are satisfied.
Perform administrative and front desk tasks.
Participate in required Cardinal Way of Leasing training and use its practices to greet prospective clients, answer leasing calls, identify needs and preferences, present the community and apartments, explain features and benefits, close sales, and follow up.
Complete lease applications and lease-file paperwork.
Pass third-party leasing shops and earn Cardinal Way of Leasing certification.
Maintain accurate lease-file documentation in accordance with company policy and participate in lease-file audits as assigned by the Community Manager.
Keep the tour path clean to support a positive first impression.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Participate in required Cardinal U training.
Perform on-call duties, including lock-outs and nightly rounds.
Work evenings and weekends.
Follow other instructions and perform related duties as assigned by the Team Leader.