Leasing Community Intern

Cardinal Group Career•Ontario, OH

9d•Onsite

About The Position

The Leasing Community Intern provides high-quality customer service to residents and prospective residents, collaborates with the community team, and helps achieve full occupancy by retaining residents, leasing available apartments, and pre-leasing future availability. The role includes leasing, administrative, customer service, and community support duties. Interns participate in required leasing and company training and must pass third-party leasing shops and become Cardinal Way of Leasing certified. This is a temporary, non-exempt position scheduled for approximately 20 hours per week. Interns are required to work evenings and weekends and perform on-call duties such as lock-outs and nightly rounds. They must be enrolled in an accredited college or university degree program, meet the stated academic requirements, and be a current or future leaseholder who lives on a designated community floor. Interns must reapply annually; prior employment does not guarantee rehiring. The work takes place inside and outside apartment buildings and across the property, including amenities. The role involves exposure to outdoor weather and other potentially unpleasant or hazardous conditions. Physical activities include standing, walking, reaching, climbing, stooping, squatting, and handling or maneuvering items weighing up to 40 pounds. Rare local travel may be required to support properties or attend training.

Requirements

High school diploma or equivalent.
Be enrolled in a degree program at an accredited college or university with at least 6 credit hours.
Have completed at least one year at the enrolled accredited college or university.
Maintain a cumulative GPA of at least 2.5; GPA is verified annually.
Be a current or future leaseholder of the community.
Live on a designated community floor as assigned by the Community Manager and in accordance with community guidelines.
Be able to lift up to 40 pounds.
Have a valid driver’s license.
Be available to work approximately 20 hours per week, including evenings and weekends.
Ability to embody Cardinal Culture and Cardinal’s Core Values.
Ability to perform the physical demands of the role and access all exterior and interior parts of the property and amenities.
Ability to work indoors and outdoors in all weather conditions.
Specific vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Preferred career experience includes Assistant, Administrative Assistant, Receptionist, Leasing Consultant, Real Estate Assistant, or Leasing.

Responsibilities

Provide customer service and work to ensure residents and other customers are satisfied.
Perform administrative and front desk tasks.
Participate in required Cardinal Way of Leasing training and Cardinal U training.
Use the Cardinal Way of Leasing to greet prospective clients, answer leasing calls, determine needs and preferences, present the community and apartment homes, use feature-benefit selling, close sales, and follow up.
Complete lease applications and lease file paperwork.
Pass third-party leasing shops and become Cardinal Way of Leasing certified.
Maintain accurate lease file documentation and participate in lease file audits as assigned by the Community Manager.
Maintain the cleanliness of the tour path.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Perform on-call duties such as lock-outs and nightly rounds.
Work evenings and weekends.
Reapply annually for the Community Intern position.