Leasing Community Intern

Cardinal Group Companies•Corvallis, OR
•Onsite

About The Position

The Leasing Community Intern delivers high-quality customer service to residents and prospective residents, collaborates with the team, and helps achieve full occupancy by retaining residents, leasing available apartments, and pre-leasing future availability. The role performs front desk and administrative tasks, supports leasing activities and community events, maintains accurate lease documentation, and assists with projects assigned by the Community Manager. Interns participate in required leasing and company training, must pass third-party leasing shops and become Cardinal Way of Leasing certified, and have on-call duties such as lock-outs and nightly rounds. The position is temporary and non-exempt, with an hourly rate and bonus eligibility. Interns are expected to work approximately 20 hours per week, including evenings and weekends, and must reapply annually. The role involves working inside and outside apartment buildings and throughout the property, including amenities, with frequent exposure to outdoor conditions that may be unpleasant or hazardous. The position requires physical access to interior and exterior property areas, working in varied weather, and the ability to push, pull, lift, carry, or maneuver up to 40 pounds. Rare local travel may be required to assist properties or attend training.

Requirements

  • High school diploma or equivalent.
  • Be enrolled in a degree program at an accredited college or university with at least 6 credit hours.
  • Have completed at least one year at the enrolled accredited college or university.
  • Maintain a minimum cumulative GPA of 2.5; GPA is verified annually.
  • Be a current or future leaseholder of the community.
  • Live on the designated community floor, as assigned by the Community Manager and in accordance with community guidelines.
  • Be able to lift up to 40 pounds.
  • Have a valid driver's license.
  • Be available to work approximately 20 hours per week, including evenings and weekends.
  • Ability to embody the Cardinal Culture and Cardinal's Core Values.
  • Ability to work inside and outside in all weather conditions and access all exterior and interior parts of the property and amenities.
  • Ability to stand, walk, reach, climb, stoop, or squat; use hands to finger, type, handle, or feel; and talk or hear.
  • Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Preferred career experience: Assistant.
  • Preferred career experience: Administrative Assistant.
  • Preferred career experience: Receptionist.
  • Preferred career experience: Leasing Consultant.
  • Preferred career experience: Real Estate Assistant.
  • Preferred career experience: Leasing.

Responsibilities

  • Provide high-quality customer service and act as an ambassador for Cardinal by working to ensure customer satisfaction.
  • Perform administrative front desk tasks and duties.
  • Participate in Cardinal Way of Leasing training as required.
  • Greet prospective clients, answer leasing calls, determine needs and preferences, present the community and apartments, use feature/benefit selling, close sales, and follow up.
  • Complete lease applications and lease file paperwork.
  • Pass third-party leasing shops and become Cardinal Way of Leasing certified.
  • Maintain accurate lease file documentation and participate in lease file audits as assigned by the Community Manager.
  • Maintain the cleanliness of the tour path.
  • Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
  • Participate in and assist with planning community events.
  • Assist with additional community projects as assigned by the Community Manager.
  • Participate in Cardinal U training as required.
  • Perform on-call duties, including lock-outs and nightly rounds.
  • Work evenings and weekends.

Benefits

  • Bonus eligibility.
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