Leasing Community Intern

Cardinal Group Companies•Ontario, OH

9d•Onsite

About The Position

The Leasing Community Intern delivers high-quality customer service to residents and prospective residents and collaborates with the community team. The role supports occupancy goals by retaining existing residents, leasing available apartments, and pre-leasing future availability. It is a temporary, non-exempt position paid hourly, with bonus eligibility. Interns must re-apply annually; previous employment does not guarantee rehire. A Portfolio Manager may grant individual exceptions.

Requirements

High school diploma or equivalent.
Be enrolled in a degree program at an accredited college or university with a minimum of six credit hours.
Have completed at least one year at the enrolled accredited college or university.
Maintain a minimum cumulative GPA of 2.5; GPA is verified annually, and failure to maintain it may result in probation, suspension, or release from the position.
Be a current or future leaseholder of the community.
Live on the designated community floor, as assigned by the Community Manager and according to community guidelines.
Be able to lift, carry, push, pull, or maneuver up to 40 pounds.
Have a valid driver's license.
Be available to work approximately 20 hours per week, including evenings and weekends.
Be able to embody the Cardinal Culture and Cardinal's Core Values.
Be able to access all exterior and interior parts of the property and amenities and work indoors and outdoors in all weather conditions.
Meet the job's physical demands, including regular use of hands, talking and hearing, standing, walking, reaching, climbing, stooping, or squatting, and the stated vision abilities.

Nice To Haves

Preferred career experience: Assistant.
Preferred career experience: Administrative Assistant.
Preferred career experience: Receptionist.
Preferred career experience: Leasing Consultant.
Preferred career experience: Real Estate Assistant.
Preferred career experience: Leasing.

Responsibilities

Provide customer service and act as an ambassador for the company, working to ensure customer satisfaction.
Perform administrative front desk tasks and duties.
Participate in Cardinal Way of Leasing and Cardinal U training as required.
Use the Cardinal Way of Leasing process to greet prospective clients, answer leasing calls, determine needs and preferences, present the community and apartments, use feature/benefit selling, close sales, and follow up.
Complete lease applications and lease file paperwork.
Pass third-party leasing shops and obtain Cardinal Way of Leasing certification.
Maintain accurate lease file documentation in accordance with company policy and participate in lease file audits as assigned by the Community Manager.
Keep the tour path clean to support a positive first impression of the community.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Perform on-call duties, including lock-outs and nightly rounds.
Work evenings and weekends.