Leasing Associate - Tax Credit

RPM Living•Manassas, VA

4d•$17 - $19•Onsite

About The Position

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. The role includes handling lease signings and acting as a landlord on behalf of property owners, as well as routine clerical work related to housing applications, rent collection, occupancy at public housing developments, and recertification of assisted-housing tenants. The position is based onsite, primarily in an office setting, with occasional work outdoors. A flexible schedule is required, including weekdays, nights, and weekends as needed to meet business needs.

Requirements

At least 1 year of tax credit experience.
Experience in property leasing, sales, and/or customer service.
Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
Excellent follow-up skills via email and phone.
Experience with Microsoft Office Suite, including Word and Excel.
Ability to sit for extended periods while working at a desk, if required.
Ability to climb stairs, if required.
Ability to read documents, computer screens, and data.
Ability to hear and understand verbal communications in person and over the phone or computer.
Ability to occasionally lift or carry items such as files or office supplies weighing up to 20 pounds.
Ability to use mobile devices and applications for work-related tasks.
Ability to work a flexible schedule that includes weekdays, nights, and weekends, including Saturdays and Sundays, as needed.

Nice To Haves

Onesite experience.
A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

Responsibilities

Ensure model and target apartments are ready to show, and keep work areas, common areas, and the office clean and orderly.
Complete lease forms or agreements and collect rental deposits.
Market the property by answering questions, conducting tours, and promoting community amenities.
Maintain thorough knowledge of lease terms, specifications, and community policies.
Complete resident move-outs according to the Admissions and Continued Occupancy Policy (ACOP) and standard operating procedures; maintain knowledge of Housing Authority policies and procedures so residents understand changes that may affect their residency.
Shop competitive properties regularly and remain knowledgeable about market conditions.
Develop and maintain an ongoing resident-retention program under the direction of the Property Manager.
Maintain resident and property files.
Handle resident requests and complaints courteously and efficiently.
Maintain a professional appearance and attitude.
Perform routine clerical work involving initial housing applications, rent collection, public-housing occupancy, and recertification of assisted-housing tenants.

Benefits

Weekly pay for associates working onsite at an apartment community.
Comprehensive healthcare coverage available for full-time, regular associates.
Employer-paid employee assistance, mental health, and wellness programs.
Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
401(k) with company match.
Professional development, career growth, and role-based learning plans.
Diversity, Equity, Inclusion and Belonging (DEIB) programs and Employee Resource Groups (ERGs).
Paid time off, floating holidays, and volunteer days.
Discounted perks, including Costco membership, movie tickets, health and wellness, entertainment, and travel discounts.
Bonus.