Leasing Associate - Tax Credit

RPM Living•San Antonio, TX
•Onsite

About The Position

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. The role handles lease signings and serves as a landlord representative for property owners. It also includes clerical work involving initial housing applications, rent collection, maintaining occupancy for public housing developments, and recertifying tenants in other assisted housing. The position is based on site, primarily in an office setting, with occasional work outdoors. A flexible schedule is required, including weekdays, nights, and weekends as needed to meet business needs.

Requirements

  • Must be able to read documents, computer screens, and data.
  • Must be able to hear and understand verbal communications in person and over the phone or computer.
  • Must be able to use mobile devices and applications for work-related tasks.
  • A flexible schedule is required, including weekdays, nights, and weekends as needed.

Nice To Haves

  • A valid driver’s license is preferred.

Responsibilities

  • Ensure model and target apartments are ready for showings and keep work areas, common areas, and the office clean and orderly.
  • Complete lease forms or agreements and collect rental deposits.
  • Market the property by answering questions, conducting tours, and promoting community amenities.
  • Maintain thorough knowledge of lease terms, specifications, and community policies.
  • Complete resident move-outs in accordance with the Admissions and Continued Occupancy Policy (ACOP) and standard operating procedures.
  • Maintain working knowledge of Housing Authority policies and procedures and help residents understand changes that may affect their residency.
  • Regularly shop competitive properties and remain knowledgeable about market conditions.
  • Develop and maintain an ongoing resident retention program under the direction of the Property Manager.
  • Maintain resident and property files.
  • Handle resident requests and complaints courteously and efficiently.
  • Maintain a professional appearance and attitude.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage available for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
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