Leasing Associate - Tax Credit

RPM Living • Manassas, VA

3d • Onsite

About The Position

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. The role handles lease signings and landlord-related interactions on behalf of property owners, along with clerical work involving housing applications, rent collection, occupancy at public housing developments, and recertification of assisted-housing tenants. This position is based on site, primarily in an office setting, with occasional work outside and exposure to the elements. A flexible schedule is required, including weekdays, nights, and weekends as needed to meet business needs.

Requirements

• At least 1 year of tax credit experience.
• Experience in property leasing, sales, and/or customer service.
• Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
• Excellent follow-up skills via email and phone.
• Must be able to read documents, computer screens, and data.
• Must be able to hear and understand verbal communications in person, by phone, or by computer.
• Must be able to use mobile devices and applications for work-related tasks.
• A flexible schedule, including weekdays, nights, and weekends as needed.

Nice To Haves

• OneSite experience.
• Experience with Microsoft Office Suite, including Word and Excel.
• A valid driver’s license is preferred.

Responsibilities

• Prepare model and target apartments for showings and keep work areas, common areas, and the office clean and orderly.
• Complete lease forms or agreements and collect rental deposits.
• Market the property by answering questions, conducting tours, and promoting community amenities.
• Maintain thorough knowledge of lease terms, property specifications, and community policies.
• Complete resident move-outs in accordance with the Admissions and Continued Occupancy Policy (ACOP) and standard operating procedures.
• Maintain working knowledge of Housing Authority policies and procedures and explain changes that may affect residents’ residency.
• Regularly shop competitive properties and stay informed about market conditions.
• Develop and maintain an ongoing resident retention program under the direction of the Property Manager.
• Maintain resident and property files.
• Handle resident requests and complaints courteously and efficiently.
• Maintain a professional appearance and attitude.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed