Leasing Associate - Tax Credit

RPM Living•Dickson, TN
•Onsite

About The Position

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. The role handles lease signings and landlord-related tasks on behalf of property owners. It also includes clerical work related to initial housing applications and rent collection, maintaining occupancy for public housing developments, and recertifying tenants in other assisted housing.

Requirements

  • Must be able to read documents, computer screens, and data.
  • Must be able to hear and understand verbal communications in person and over the phone or computer.
  • Must be able to use mobile devices and applications for work-related tasks.
  • A flexible schedule is required, with weekday, night, and weekend hours, including Saturdays and Sundays, as needed to meet business needs.

Nice To Haves

  • A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

Responsibilities

  • Ensure model and target apartments are ready for showings, and keep work areas, common areas, and the office clean and orderly.
  • Complete lease forms or agreements and collect rental deposits.
  • Market the property by answering questions, conducting tours, and promoting community amenities.
  • Maintain thorough knowledge of lease terms, specifications, and community policies.
  • Complete resident move-outs in accordance with the Admissions and Continued Occupancy Policy (ACOP) and standard operating procedures.
  • Maintain working knowledge of Housing Authority policies and procedures and help residents understand changes that may affect their residency.
  • Regularly shop competitive properties and remain knowledgeable about market conditions.
  • Develop and maintain an ongoing resident retention program under the direction of the Property Manager.
  • Maintain resident and property files.
  • Handle resident requests and complaints courteously and efficiently.
  • Maintain a professional appearance and attitude.
  • Perform clerical work involving initial housing applications, rent collection, maintaining occupancy for public housing developments, and recertifying tenants in other assisted housing.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage available for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Opportunities for professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging (DEIB) programs and multiple Employee Resource Groups (ERG).
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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