Leasing Associate - Tax Credit

RPM Living • Arlington, VA

4d • $17 - $18 • Onsite

About The Position

The Leasing Associate is responsible for leasing and marketing the property, maintaining positive resident relations, and handling lease signings. The role also involves clerical work related to housing applications, rent collection, occupancy at public housing developments, and recertification of assisted housing tenants. The position is based onsite, primarily in an office setting, with occasional outdoor work. A flexible schedule is required, including weekdays, nights, and weekends as needed to meet business needs.

Requirements

• At least 1 year of tax credit experience.
• Experience in property leasing, sales, and/or customer service.
• Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
• Excellent follow-up skills by email and phone.
• Experience with Microsoft Office, including Word and Excel.
• Ability to meet the stated physical and communication requirements, including sitting for extended periods, climbing stairs, reading documents and screens, hearing and understanding communications, occasionally lifting or carrying items up to 20 pounds, and using mobile devices and applications for work tasks.
• Ability to work a flexible schedule, including weekdays, nights, and weekends as needed.

Nice To Haves

• Onesite experience.
• A valid driver's license.

Responsibilities

• Prepare model and target apartments for tours and keep work areas, common areas, and the office clean and orderly.
• Complete lease forms or agreements and collect rental deposits.
• Market the property by answering questions, conducting tours, and promoting community amenities.
• Maintain thorough knowledge of lease terms, specifications, and community policies.
• Complete resident move-outs in accordance with the Admissions and Continued Occupancy Policy (ACOP) and standard operating procedures; maintain knowledge of Housing Authority policies and procedures and explain relevant changes to residents.
• Shop competitive properties regularly and stay informed about market conditions.
• Develop and maintain an ongoing resident retention program under the direction of the Property Manager.
• Maintain resident and property files.
• Handle resident requests and complaints courteously and efficiently.
• Maintain a professional appearance and attitude.
• Perform clerical work involving initial housing applications, rent collection, maintaining occupancy for public housing developments, and recertifying assisted housing tenants.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage available to full-time regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed