Leasing Associate - Tax Credit

RPM Living • Dickson, TN

1d • Onsite

About The Position

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. The role handles lease signings and acts as a landlord representative for property owners. It also includes clerical work related to initial housing applications, rent collection, maintaining occupancy in public housing developments, and recertifying tenants in other assisted housing.

Requirements

• At least 1 year of tax credit experience.
• Experience in property leasing, sales, and/or customer service.
• Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
• Excellent follow-up skills via email and phone.
• Ability to meet the physical requirements, including sitting for extended periods, climbing stairs, reading documents and screens, hearing verbal communications, occasionally lifting or carrying items up to 20 pounds, and using mobile devices and applications for work-related tasks.
• Ability to work a flexible schedule, including weekdays, nights, and weekends as needed.

Nice To Haves

• OneSite experience.
• Experience with Microsoft Office Suite, including Word and Excel.
• A valid driver’s license is preferred.

Responsibilities

• Prepare model and target apartments for showings and keep work areas, common areas, and the office clean and orderly.
• Complete lease forms or agreements and collect rental deposits.
• Market the property by answering questions, conducting tours, and promoting community amenities.
• Maintain thorough knowledge of lease terms, specifications, and community policies.
• Complete resident move-outs according to the Admissions and Continued Occupancy Policy (ACOP) and SOPs.
• Maintain working knowledge of Housing Authority policies and procedures so residents understand changes that may affect their residency.
• Shop competitive properties regularly and stay informed about market conditions.
• Develop and maintain an ongoing resident retention program under the direction of the Property Manager.
• Maintain resident and property files.
• Handle resident requests and complaints courteously and efficiently.
• Maintain a professional appearance and attitude.
• Perform clerical work involving initial housing applications, rent collection, occupancy, and recertification of assisted housing tenants.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage available for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed