Leasing and Occupancy Specialist II (Eastwalk - BELD Parcel)

WinnCompanies • Braintree, MA

6d • $25 - $27 • Onsite

About The Position

WinnCompanies is seeking a Leasing and Occupancy Specialist II for Eastwalk Apartments, a 56-unit affordable apartment community in Braintree, Massachusetts. The role handles day-to-day leasing and marketing activities related to apartment rentals, move-ins, recertifications, and lease renewals. The specialist provides service to prospective and current residents, customers, and clients while supporting budgeted occupancy and attainable rents.

The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with the ability to work Saturdays from 10:00 a.m. to 4:00 p.m. The pay range is $25.00–$27.00 per hour.

Requirements

• High school diploma or GED equivalent.
• 3–5 years of relevant work experience.
• Previous experience leasing residential apartments.
• SHCM certification.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Exceptional interpersonal and communication skills, attention to detail, and ability to work independently.
• Strong attention to detail.
• Ability to work under pressure.
• Ability to work with a diverse group of people and personalities.

Nice To Haves

• Associate’s degree.
• Past experience with Low Income Housing Tax Credit and Project Based Section 8.
• CALP certification.
• Experience with Yardi or RealPage property management software.
• Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or the restaurant industry.

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, lotteries, waiting lists, property tours, apartment leasing, prospect qualification, and follow-up on prospect leads.
• Prepare program-specific lease documentation, complete move-in paperwork and procedures, maintain applicable databases, and keep tour routes, amenity areas, and show units to company standards.
• Provide outstanding customer service to new and current residents, and educate them about and implement applicable WinnCompanies programs, processes, and policies.
• Review, prioritize, and distribute resident service requests as required.
• May assist with planning and facilitating property events or programs required by mixed-income program guidelines.
• May assist on-site management in keeping marketing documents, supplies, reports, advertisements, and web content current and updated for property, regional, or corporate initiatives.
• Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate business or maintain an extensive waiting list for all unit types.
• Stay current on local events and hiring trends that may affect the property.
• Maintain knowledge of current and submarkets, including competitors and customer demographics.
• Gather program-specific documents for residency approval submissions to the appropriate person or third-party vendor during application or recertification.
• Stay up to date on applicable federal, state, and other regulatory requirements and programs.

Benefits

• Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service.
• Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options.
• 401(k) with company match.
• Company-paid life, AD&D, and long-term disability insurance.
• Tuition reimbursement, professional development opportunities, and career growth resources.
• Wellness programs and employee assistance resources.
• Commuter benefits and employee discount programs.
• Flexible work options for eligible positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED