Leasing and Marketing Associate

Core Spaces•Ann Arbor, MI

About The Position

As a Leasing and Marketing Associate, you create a welcoming first impression and an engaging leasing experience for prospective residents. You build rapport, learn about housing needs, guide prospects through the leasing process, and use sales techniques to match floorplans with their lifestyle preferences. You also support marketing by conducting outreach, organizing and participating in events, and promoting the community to prospective residents. The role requires availability for shifts of at least three hours and a minimum of 15 hours each week, as determined by the New Development Manager or New Development Leasing Manager. Additional hours, including evenings, weekends, and overtime, may be required. Occasional travel may be necessary. The position includes physical work such as regularly lifting and moving objects weighing up to 50 pounds, as well as bending and stooping. The role reports to the New Development Manager or New Development Leasing Manager and has no direct reports.

Requirements

  • High school diploma or equivalent.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency with Office products and Windows and Apple operating systems.
  • Ability to regularly lift and move objects weighing up to 50 pounds and to bend and stoop throughout the workday.
  • Ability to complete the physical requirements of the role with or without a reasonable accommodation.

Nice To Haves

  • Previous experience in sales, customer service, marketing, or a related field.
  • Knowledge of the student housing industry or real estate leasing practices.
  • Strong communication and interpersonal skills, including the ability to build relationships and connect with diverse audiences.

Responsibilities

  • Connect with prospective residents, build rapport, and understand their housing needs.
  • Guide prospects through the leasing process with professionalism and customer service.
  • Use sales techniques to close leases by demonstrating urgency and matching floorplans to prospects' lifestyle preferences.
  • Conduct informative community tours for prospective students, parents, groups, and others, highlighting features and amenities.
  • Conduct daily outreach on campus and in student hotspots to generate leads and increase brand awareness.
  • Organize and participate in events to promote the brand and attract prospective residents.
  • Work shifts of at least three hours and a minimum of 15 hours each week, as determined by the New Development Manager or New Development Leasing Manager.
  • Be available for additional hours, including evenings, weekends, and overtime when necessary.
  • Travel occasionally as needed.
  • Perform other duties and tasks assigned by management.

Benefits

  • A culture that provides a sense of belonging.
  • Competitive pay.
  • Generous paid time off.
  • An environment that provides employees a voice to share their perspectives.
  • Employee Assistance Program (EAP) for access to confidential support services.
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