Leasing Agent

GCHP•New Orleans, LA

14d

About The Position

The Leasing Agent is principally responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, and promoting resident retention. The role conducts leasing activities at the property, helps applicants qualify for residency under Section 42 guidelines, and supports lease renewals and resident move-ins.

Requirements

High school diploma or GED.
At least two years of tax credit experience as a leasing agent or in a similar property management function.
Working knowledge of Excel, Word, PowerPoint, and OneSite or similar property management software.
Excellent marketing techniques, sales abilities, customer service, and problem-solving skills.
Energetic team player with professionalism, integrity, organizational skills, attention to detail, and accuracy.
Ability to work a flexible schedule, including weekends, to accommodate community needs.

Responsibilities

Enthusiastically greet current and prospective residents.
Conduct unit and site tours, build rapport with residents and prospects, determine prospect needs, and seek to obtain applications and close leases.
Inspect vacant units for readiness, show model and vacant units, and provide accurate community information.
Conduct property leasing activities, complete guest cards, record traffic, follow up with prospects, coordinate move-ins, and update the waitlist.
Follow Section 42 guidelines when qualifying, screening, and accepting residency applicants.
Accurately process and report application fees, security deposits, rents, and other fees.
Recommend programs and strategies to increase qualified traffic and closing ratios.
Complete market surveys to maintain knowledge of competitors’ products.
Work to achieve and exceed lease-up schedules.
Contact current residents in person and in writing to renew leases and complete re-certifications within the 120-day period.
Prepare lease-related paperwork accurately and promptly, explain lease documents to new and existing residents, and ensure documents are complete before move-in.
Perform other duties as assigned by the manager.