Leasing Agent

CSC Management - Lexington•Lexington, KY

4d•$16 - $19

About The Position

CSC Management is seeking an outgoing, experienced, and driven Leasing Agent in Lexington, Kentucky. The role supports marketing efforts and leads apartment tours to secure leases at a newly acquired property. The Leasing Agent helps increase exposure for available apartments and uses sales and interpersonal skills to engage prospective residents. Successful leases are eligible for bonuses. The position involves maintaining a welcoming leasing office, presenting the community and apartments, handling prospect and resident inquiries, processing applications and lease documents, completing outreach marketing, and assisting with property inspections and reporting. The Leasing Agent works with the Manager and may accompany outside vendors during service calls when needed.

Requirements

Awareness of the rental landscape in Lexington, Kentucky.
Proficient knowledge of, and willingness to learn, Microsoft Office Suite, email, Dropbox, Google Drive, and online databases such as Entrata and AppFolio.

Nice To Haves

One to three years of experience in real estate, marketing, or sales.

Responsibilities

Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective and current residents meet.
Keep the work area clean and organized.
Inspect model apartments and make-ready vacancies daily to ensure cleanliness.
Answer incoming calls from prospective residents and current residents, handle service requests, and transfer calls to the Manager when appropriate.
Greet prospective residents, assess their needs and preferences, and professionally present the community and apartments, highlighting their features and benefits.
Stay aware of local market conditions and trends, and contribute marketing and resident-satisfaction ideas to the Manager.
Perform outreach marketing duties.
Complete lease applications, process application verification, and notify prospective residents of results.
Complete lease paperwork and related addenda in accordance with CSC policy.
Accept rent and deposits, excluding cash and incomplete money orders, and provide receipts upon request.
Complete Guest Information forms for prospects, send thank-you notes, and follow up.
Enter phone and walk-in traffic from Guest Cards into the computer daily.
Inspect the property while on the grounds, pick up litter, and report service needs or other issues to the Manager, including cluttered patios, inoperable vehicles, broken windows, and water leaks.
Inventory office supplies weekly and report needs to the Manager.
Organize and file reports, leases, and paperwork daily.
Attend company meetings when requested.
Document verbal and written resident communications in the lease-file conversation log.
Assist the Manager with daily and weekly reports, market surveys, and related tasks.
Accompany outside vendors on service-request calls for occupied apartments when necessary.

Benefits

Hourly pay rate of $16.00–$19.00.
Ongoing training and development in topics relevant to the property management industry.
Paid time off, including vacation, sick, and personal time, as well as paid holidays.
Performance bonus programs.
401(k) and employer matching.
Medical insurance.
Dental insurance.
Vision insurance.
Health savings account.
Life insurance.
Parental leave.