Leasing Agent

WSLM Recruiting•Riverdale, UT
•$18 - $20

About The Position

Western States Lodging and Management is seeking an entry-level Leasing Agent for Riverwell Townhomes. The position is suited to someone who enjoys working with people, has strong communication skills, and wants to develop a career in multifamily property management. The Leasing Agent works with an experienced team and receives guidance and training in apartment leasing, resident relations, and property operations.

Requirements

  • High school diploma or equivalent.
  • 0–1 year of customer service, sales, hospitality, retail, or related experience.
  • Excellent customer service and interpersonal skills.
  • Strong verbal and written communication abilities.
  • Ability to multitask, stay organized, and prioritize responsibilities in a fast-paced environment.
  • Basic computer proficiency, including email and word processing applications.
  • Willingness to learn and accept coaching from supervisors.

Nice To Haves

  • Previous leasing or apartment industry experience.
  • Basic knowledge of Fair Housing laws and rental housing regulations.
  • Experience with property management software such as Yardi or similar platforms.

Responsibilities

  • Welcome prospective residents and provide professional tours of available apartments and community amenities.
  • Respond to leasing inquiries by phone, email, and in person.
  • Assist applicants with rental applications and lease documentation.
  • Conduct credit and background screenings in accordance with company policies.
  • Maintain accurate records of leasing activity, applications, and resident files.
  • Answer resident questions and direct service requests appropriately.
  • Assist with marketing efforts to promote community occupancy.
  • Support the property management team with daily administrative responsibilities.
  • Provide outstanding customer service throughout resident interactions.

Benefits

  • Competitive pay of $18–$20 per hour, with the starting rate based on experience and qualifications.
  • Compensation program with opportunities for future pay growth based on performance and career development.
  • 401(k) with a dollar-for-dollar company match up to 4%.
  • Hotel discounts at select Western States Lodging & Management properties.
  • Eligible full-time associates can access medical, dental, and vision insurance plans, plus Health Savings Account options.
  • Optional supplemental benefits, including accident, critical illness, and hospital indemnity coverage.
  • Personal Time Off (PTO) and vacation benefits.
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