LEARNING OPERATIONS MANAGER-Zanesville AREA DC

Dollar General•Zanesville, OH

22d

About The Position

The Learning Operations Manager influences the Zanesville-area distribution center with a focus on safety, leadership, excellence, self-motivation, problem-solving, and teamwork. The role enables employees to develop the knowledge, skills, behaviors, and experience needed to achieve their goals and progress their careers. The manager partners with DC operations and the Learning & Development team to deliver results, facilitates training programs, and coaches operational leaders while holding them accountable for successful training outcomes.

Requirements

Thorough working knowledge of a distribution center.
Good reasoning, conflict-management, analytical, and problem-solving skills.
Understanding of training design and needs analysis.
Understanding of performance development, team development, and leadership development processes.
Demonstrated developmental approach to leadership.
Ability to evaluate supervisory and management employees for leadership potential.
Excellent interpersonal, organizational, and communication skills with all levels of the organization.
Ability to read and interpret policies and procedures, perform updates, and operate systems and other distribution center programs.
Two to four years of experience in employee training and development, or in a human resources position with an employee development emphasis.
Ability to physically move throughout the distribution center to monitor merchandise flow.

Nice To Haves

Bachelor's degree in education or human resource development.

Responsibilities

Develop and implement training content for the assigned distribution center.
Communicate and oversee execution of training at all levels of the distribution center.
Maintain strategic partnerships with the distribution center, other distribution centers, and SSC partners.
Create strategies to balance short- and long-term business plans.
Foster employee and leader development and growth at the assigned distribution center.
Work with the SSC Learning & Development and Human Resources teams to ensure standard training programs are properly designed and consistently implemented.
Select, evaluate, and develop Training Coordinators.
Teach managers to develop leadership skills in supervisors.
Assist distribution center management with organizational development plans.
Analyze data to measure training program performance within the distribution center.
Monitor merchandise flow by moving throughout the distribution center.