Learning Facilitator and Program Manager

Arizona State University•Tempe, AZ

3d•Onsite

About The Position

The Learning Facilitator and Program Manager supports online and in-person learning experiences within the Conservation Futures Academy and related planetary health initiatives. Working with faculty, subject matter experts, learning designers, and program leads, the role facilitates interactive sessions and coordinates schedules, materials, communications, and technology to deliver a strong cohort experience. The position serves as a consistent point of contact for learners and instructors, helps translate program designs into effective virtual and in-person experiences, resolves delivery issues, and uses feedback to improve future offerings. During the first three months, the position is expected to become familiar with active programs, curricula, faculty, learner audiences, and delivery models; establish and refine repeatable processes for session scheduling, faculty and speaker preparation, learner communications, materials, technology, run-of-show documents, attendance, and follow-up; and build strong relationships with instructors, guest speakers, and learners. The position is based at Arizona State University’s Tempe campus and requires physical presence there. Working from another location requires additional approvals, which are not guaranteed. The role may require occasional domestic and international travel (5–15%) for program implementation and representation at strategic conservation and sustainability events. The position is grant funded or supported by other special funding and may terminate when funding is no longer available. ASU will not sponsor this position; applicants must be eligible to work in the United States without sponsorship. A fingerprint background check is mandatory.

Requirements

Bachelor’s degree and three years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training that provides comparable knowledge, skills, and abilities.
Applicants must be eligible to work in the United States without employer sponsorship.
Fluency in English is required.
Ability to facilitate learning experiences and engage learners, including adult or professional audiences.
Ability to explain complex environmental concepts clearly, connect evidence to practical applications, and adapt instruction for learners with varied levels of subject knowledge.
Exceptional organizational skills and a proven ability to manage multiple program components simultaneously.
Superior communication skills.
Demonstrated ability to collaborate effectively with academic experts, instructional designers, and learner groups.
Ability to meet the position’s physical demands, including extended sitting and computer work, standing, walking moderate distances, and frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds.
Successful completion of the required fingerprint background check.

Nice To Haves

Bachelor’s degree in environmental science, conservation, sustainability, environmental education, education, or a related field.
Master’s degree.
Demonstrated experience teaching or facilitating learning in environmental science, conservation, sustainability, or a closely related field.
Additional language skills, such as Spanish, French, or Portuguese.

Responsibilities

Facilitate virtual and in-person sessions with faculty and subject matter experts, guiding discussions, activities, transitions, and learner questions.
Create welcoming, participatory environments that support reflection, collaboration, and practical application.
Prepare guest speakers and partners for their roles in live sessions.
Monitor participation and adapt facilitation approaches to learner needs.
Coordinate the end-to-end execution of live program experiences, including schedules, faculty availability, Zoom and classroom logistics, materials, learner communications, attendance, and post-session follow-up.
Coordinate learner onboarding, cohort communications, community spaces, calendars, and program milestones.
Serve as a primary operational contact during active programs and anticipate and resolve learner, instructor, and technology issues.
Coordinate with program management, learning design, operations, marketing, and academic partners to support successful cohorts.
Gather and synthesize feedback from learners, faculty, and facilitators.
Partner with learning designers and faculty to strengthen activities, discussions, live-session formats, and supporting materials.
Help translate existing course content into effective synchronous experiences, including workshops, discussions, simulations, panels, and other interactive formats.
Document lessons learned and develop repeatable practices that improve the quality and scalability of future program delivery.
Perform other duties as assigned.
Travel occasionally, domestically and internationally (5–15%), for program implementation and representation at strategic conservation and sustainability events.