Learning Experience Designer

UnitedHealth Group•Tampa, FL

21h•$72,800 - $130,000•Remote

About The Position

The Learning Experience Designer leads the creation of performance-first learning experiences that drive measurable business impact. The role applies the EnABLE methodology strategically, with a focus on the Engage to Align, Analyze to Design, and Evaluate phases, ensuring solutions are grounded in real work and aligned with business priorities. The designer consults with complex stakeholders, mentors Experience Designers, and works on high-visibility, cross-functional initiatives. Advanced consulting, design, and evaluation capabilities are used to deliver scalable, sustainable solutions that improve performance and support organizational transformation. The role also applies the ATD Talent Development Capability Model to align learning solutions with business strategy. This is a full-time, 40-hour-per-week position, Monday through Friday. Employees work an eight-hour shift during normal business hours of 8:00 a.m. to 5:00 p.m. Additional hours may be required to meet deadlines and operational needs. The position is described as National Remote, with telecommuting available from anywhere in the U.S.; hires in Minneapolis, Virginia, Maryland, or the Washington, D.C. area must work in the office at least four days per week.

Requirements

High school diploma/GED or equivalent work experience.
Must be at least 18 years of age.
At least 2 years of experience in learning design, instructional design, or learning content development.
Experience with instructional design and content authoring tools, including Articulate Storyline, Rise, Adobe Creative Suite, or similar software.
Experience utilizing the EnABLE Framework and ATD Capability Model.
Intermediate knowledge of AI-powered learning and productivity tools, Learning Management Systems (LMS), inclusive design principles, and learning consultation methodologies.
Ability to work full-time, 40 hours per week, Monday through Friday, on an eight-hour shift scheduled during normal business hours of 8:00 a.m. to 5:00 p.m.
Ability to keep company-sensitive documents secure, if applicable.
Ability to establish a dedicated work area separated from other living areas that provides information privacy.
Must live in a location that can receive a UnitedHealth Group-approved high-speed internet connection or have existing high-speed internet service.
Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
Must pass a drug test before beginning employment.

Nice To Haves

At least 5 years of experience in learning design, development, or performance consulting.
Expertise in AI tools, data visualization, and strategic consulting.
Experience with 5 Moments of Need.

Responsibilities

Lead the design, development, and modernization of learning and performance support solutions using instructional design methodologies, adult learning principles, and digital authoring tools.
Create engaging, scalable learning experiences that improve performance.
Lead strategic consultations with stakeholders to uncover business needs, performance expectations, and success measures.
Use predictive analytics and historical data to define KPIs and ROI for learning initiatives.
Navigate complex stakeholder dynamics and influence decision-making through data-driven insights and business acumen.
Assess and interpret customer needs and requirements.
Identify solutions to non-standard requests and problems.
Solve moderately complex problems and conduct moderately complex analyses.
Work with minimal guidance and seek guidance on only the most complex tasks.
Translate concepts into practice.
Provide explanations and information to others on difficult issues.
Consult with complex stakeholders and mentor Experience Designers.