Learning & Development Facilitator

Susquehanna International Group, LLP•Bala Cynwyd (Philadelphia Area), PA

About The Position

The Learning & Development Facilitator is a high-impact generalist role with significant exposure across the firm. The position combines facilitation, instructional design, and program delivery, supporting audiences ranging from summer interns and early-career employees to experienced managers and senior leaders. The facilitator may build programs from the ground up or learn and deliver curriculum developed by colleagues or sourced externally, adapting content to make it relevant, engaging, and practical. This role is a core member of the Learning & Development team rather than a traditional client-facing L&D consulting position, and does not own a dedicated business-group relationship. The facilitator collaborates with L&D colleagues globally to deliver a shared internal curriculum and continuously improve programs. The role also serves as the primary professional development point of contact for trading interns and junior traders while supporting development across career stages, including management and leadership programming.

Requirements

  • 6–8 years of experience in corporate training, facilitation, or Learning & Development.
  • Demonstrated ability to facilitate confidently and effectively across diverse audiences, from interns and early-career employees to experienced professionals and managers.
  • Excellent communication and presentation skills, with the presence and credibility to engage participants with varied learning styles in a fast-paced environment.
  • A practical, analytical mindset and the ability to diagnose what a learning solution needs to accomplish rather than simply follow a standard template.
  • Hands-on experience designing training content and applying sound instructional design practices.
  • Experience designing or delivering scenario-based, experiential, and case study-based learning.
  • Ability to build credibility across diverse business functions, such as technology, trading, and operations.
  • Comfort creating original content and learning and delivering curricula developed by others.
  • Ability to collaborate effectively with a global L&D team, including sharing content and coordinating delivery across regions.
  • Strong organizational skills and ability to manage multiple programs, priorities, and audiences simultaneously.
  • A generalist mindset and interest in working across a variety of topics and audiences rather than supporting a single client group.

Nice To Haves

  • Experience creating eLearning modules using authoring tools such as Articulate Rise or similar platforms is strongly preferred.

Responsibilities

  • Deliver engaging, high-quality facilitation for student and intern programs, early-career and professional development curricula, and management development sessions.
  • Engage participants across technical and business functions, respond effectively to challenging questions, and adapt facilitation in the moment.
  • Build credibility and trust with participants across career stages and departments.
  • Design instructionally sound learning modules and training content for a fast-paced organization where employees have limited time.
  • Develop practical content grounded in real business scenarios and evidence.
  • Create facilitator guides, participant materials, activities, and assessments to support consistent, repeatable delivery.
  • Design and develop eLearning modules and other digital learning assets using standard authoring tools.
  • Combine live facilitation with self-paced and digital learning components to create cohesive learning experiences.
  • Maintain and refresh existing eLearning content as programs and business needs evolve.
  • Take ownership of internal training content developed independently, by L&D colleagues, or sourced externally, and deliver it confidently and effectively.
  • Partner with L&D colleagues to refine and improve programs based on participant feedback and outcomes.
  • Build credibility across departments including technology, trading, and operations, and develop enough understanding of their functions to make learning relevant and practical.
  • Collaborate with L&D colleagues across regions to share content, coordinate delivery, and align programs with global frameworks and standards.
  • Serve as the primary professional development point of contact for trading interns and junior traders.
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