Learning Consultant, Workforce Development (Clinician Orientation & eStar) - Hybrid in Nashville, TN

Vanderbilt University Medical Center • Nashville, TN

10d • Hybrid

About The Position

The Learning Consultant in HR Workforce Development serves as a trusted advisor to leaders and stakeholders, independently consulting on learning, performance, engagement, and organizational effectiveness solutions aligned with strategic business objectives. The role is responsible for New Clinician Orientation and evaluates and continually improves solutions based on learner feedback, organizational priorities, and performance outcomes.

The consultant assesses business challenges and performance gaps, conducts needs analyses, and designs, develops, implements, and evaluates learning and workforce development solutions. In collaboration with Learning Specialists, Learning Experience Designers, subject matter experts, and business leaders, the role creates accessible, inclusive, high-quality learning experiences across instructor-led, virtual, hybrid, and digital formats. The consultant also facilitates learning events, measures program effectiveness, communicates results, and recommends improvements.

The role manages multiple projects, stakeholders, timelines, risks, and deliverables; may lead enterprise-wide initiatives and support organizational change; and provides coaching, mentorship, and guidance to colleagues. Specialty areas may include facilitation, learning evaluation and assessment, workforce or cultural engagement, organizational effectiveness, and performance consulting. Onsite attendance is required every Monday for Main Campus Orientation and monthly for Clinical Orientation, with additional onsite work as business needs dictate. Additional duties may be assigned.

Requirements

• At least 3 years of relevant work experience.
• Bachelor's degree.
• Experience facilitating training, onboarding, orientation, or educational programs for adult learners.
• Strong verbal and written communication skills, including presenting clearly to groups of varying sizes.
• Strong customer service and relationship-building skills, particularly in supporting new employees and learners.
• Collaborative approach to working with colleagues to deliver consistent learning experiences.
• Ability to facilitate in-person and virtual training sessions.
• Ability to manage multiple priorities and stay organized in a fast-paced environment.
• Proficiency with Microsoft Office applications, including Outlook, PowerPoint, Excel, and Teams.
• Ability to engage audiences in classroom or virtual learning environments.
• Advanced capability in performance consulting, learning needs analysis, adult learning theory, learning measurement and evaluation, facilitation, and project management.
• Intermediate to advanced capability in change management and learning technologies.

Nice To Haves

• Experience using Workday or other learning management, HR, or enterprise systems.
• Experience with eStar (Epic) or other healthcare technology platforms.
• Healthcare industry experience; candidates from other industries may also be considered with strong training, facilitation, customer service, or workforce development experience.

Responsibilities

• Facilitate learning for New Clinician Orientation.
• Consult with customers and stakeholders to determine appropriate solutions for business needs.
• Conduct needs analyses to identify performance or engagement objectives and gaps.
• Gather content from subject matter experts and conduct research as needed.
• Use analysis findings to create program content or solutions that meet customer needs.
• Partner with Learning Specialists and Learning Experience Designers to develop engaging e-learning experiences.
• Occasionally develop or update basic e-learning deliverables.
• Develop instructor-led course presentation materials and related courseware as needed.
• Implement learning solutions and programs using appropriate designs.
• Review, evaluate, and report on program or solution effectiveness.
• Facilitate instructor-led, virtual, and hybrid learning and engagement experiences.
• Manage multiple projects, timelines, stakeholders, risks, and deliverables.
• Lead or support learning, engagement, organizational change, and workforce development initiatives as needed.
• Coach and mentor peers and represent Learning and Organizational Development on cross-functional teams.
• Recommend continuous improvements based on evaluation results and stakeholder feedback.

Benefits

• Comprehensive benefits package, which may include health, disability, retirement, and/or wellness offerings.
• Professional growth opportunities.
• Appreciation of benefits and a sense of community and purpose.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level