Leader, Solutions Engineer

Cisco•Iselin, NE

1d•Remote

About The Position

Cisco is hiring a Solutions Engineer Leader to serve as a strategic business partner, provide technical direction and business guidance to the Premium Sales team, and drive customer success and revenue. The role leads a high-performing team that connects complex technology solutions with customer business outcomes, delivers measurable value, and prepares the team for AI-driven change and digital transformation. The leader acts as a trusted technical executive advisor and ensures Cisco’s portfolio is positioned to meet customer and partner needs. The position supports major enterprise accounts in the Atlantic North Region, part of the Atlantic Enterprise Operation. These accounts span industries including financial services, healthcare, manufacturing, energy, and retail. The role is remote, but the candidate must reside within the NYC Metro area. The application window is expected to close on November 6, 2026. The leader drives revenue through account planning and resource planning and allocation, develops and maintains a high-performing team of Solution Engineers, and leads day-to-day account-level activities and technical programs. The role calls for data-informed execution, customer lifecycle management, cross-functional collaboration, competitive strategy, structured coaching, talent development, and an inclusive culture of innovation and continuous learning. For U.S. and/or Canada locations, the posted starting salary range is $266,100 to $342,900, excluding incentive compensation, equity, and benefits. The full salary range for the NYC Metro area is $266,100 to $394,300. Sales-plan employees may receive performance-based incentive compensation, and eligible employees may receive restricted stock units. U.S. benefits include medical, dental, and vision insurance; a 401(k) plan with Cisco matching; paid parental leave; disability coverage; life insurance; paid holidays and other time away; and optional paid volunteer days, subject to applicable eligibility and policies.

Requirements

At least 10 years of industry experience.
Deep expertise in Cisco technologies and a strong understanding of cross-architecture solutions, with the ability to guide and mentor Solution Engineers through complex digital transformations.
Exceptional ability to build and maintain relationships with internal stakeholders, including Client Directors, Account Executives, and Customer Experience leaders, and with customer technical and business decision-makers.

Nice To Haves

Significant experience managing, coaching, and developing high-performing technical sales or solutions engineering teams, or experience as a high-performing Solutions Engineer ready to move into leadership.
Ability to translate business requirements into actionable technical strategies and align team efforts with Cisco’s portfolio.
Demonstrated consultative selling experience, including guiding integrated account and market plans and leading cross-functional engagements.
Excellent communication and presentation skills, including the ability to inspire, motivate, and provide clear direction.
Experience leading teams supporting large, complex global accounts.
Advanced understanding of inter-networking industry trends, products, and solutions.
Advanced understanding of competitive products and solutions, including the ability to articulate trade-offs between Cisco and competitor products.
Ability to facilitate resolution of post-sales customer satisfaction issues.

Responsibilities

Use performance metrics and KPIs to refine team capacity, capability, and adoption signals in alignment with Cisco’s strategic objectives.
Guide the team across the customer lifecycle—Land, Adopt, Expand, and Renew—to drive recurring revenue and platform success.
Collaborate with Engineering, Architectures, CX, Partners, Marketing, and other internal and external networks to deliver differentiated solutions.
Use market intelligence and installed-base insights to pursue high-value opportunities and communicate Cisco’s platform value.
Identify team skill gaps using data-driven insights and create targeted development plans that support readiness and succession.
Coach team members to strengthen technical depth, communication, and executive interaction skills.
Foster an inclusive environment that values diverse perspectives, collaboration, experimentation, and continuous learning.
Continue developing leadership and technical expertise, embrace AI-driven change, and use feedback to maintain effectiveness.
Communicate a clear technical vision that builds confidence and alignment across Cisco’s portfolios.
Model resilience and agility by adapting to market and business changes while keeping the team technically prepared.
Embody Cisco’s Guiding Principles, drive efficiency and business impact, and strengthen the #CiscoSE community.
Provide technical direction and business guidance to the Premium Sales team.
Drive revenue through account planning, resource planning, and allocation.
Develop and maintain a high-performing Solution Engineering team and seek innovative ways to improve team performance.
Lead innovative technical programs and day-to-day account-level activities to help meet team revenue goals.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Paid holidays and a floating holiday for non-exempt employees
Birthday day off, year-end holiday shutdown, and paid personal wellness days
Vacation time or flexible vacation time off, depending on employee classification
Sick time off
Additional paid time away may be requested for critical or emergency family issues
Optional paid volunteer days
Performance-based sales incentive compensation for employees on sales plans
Employees may be eligible for Cisco restricted stock unit grants