Solutions Engineer

Cisco • New York, NY

9d • $212,200 - $308,300

About The Position

Cisco is seeking a Solutions Engineer to serve as a trusted advisor and technical partner to top enterprise organizations. As a member of a customer account team, this pre-sales role showcases Cisco product solutions, sets up demonstrations, explains product features and benefits, and designs and configures products to meet customer needs.

The role demonstrates the business value of Cisco services, solutions, and architectures by aligning opportunities with customer challenges and priorities. The Solutions Engineer helps ensure Cisco’s architectural vision supports the outcomes and capabilities customers need for their businesses. Working with Account Managers, Product Specialists, and other colleagues, the engineer presents solutions and supports architecture development for global customers, providing perspectives across Cisco’s product portfolio and technical specialization for specific opportunities.

The position acts consultatively as a trusted technical advisor to customers and account teams, stays current on Cisco innovations and competitor offerings, and assists with formal sales plans and requests for proposals for assigned accounts. Candidates must be located in the New York Metro Area, and the role requires regular travel to a New York City-based customer.

Requirements

• At least 3 years of related experience in technical sales, pre-sales, or client-facing consulting roles.
• Cisco product experience or relevant experience with key competitor offerings.
• Pre-sales experience and the ability to translate technical solutions into business value.
• Bachelor’s degree, preferably in Electrical Engineering, Computer Science, or a related field, or equivalent experience.
• Knowledge of baseline Solutions Engineer/Solutions Architect skills and in-depth knowledge in at least one adjacent technology: Enterprise Networking, Data Center, Collaboration, Cybersecurity, or Route/Switch/Wireless.
• Expertise in Cisco solutions, competitors, and associated technologies in the overall IT market.
• Ability to build consultative customer relationships and collaborate with immediate and extended teams to develop customer-focused solutions.
• Ability to translate customer business priorities into technical solutions.
• Excellent technical consulting skills, including defining trade-offs, asking probing questions, and incorporating Cisco solutions into a broader technology environment.
• Excellent presentation, communication, and technical consulting skills.
• Ability to work as a team player to drive successful outcomes.

Nice To Haves

• Professional certifications such as CCIE, CCNP, or CCNA, or equivalent.
• Strong business acumen, including the ability to understand customer drivers and frame Cisco offerings in terms of business and mission value.
• Conversance in AI infrastructure and IT use cases.
• Strong knowledge of Cisco technologies, including switching, wireless, routing, data centers, and security.
• Curiosity and passion for technology and problem-solving, with the ability to learn quickly and adapt to new trends.

Responsibilities

• Showcase Cisco product solutions, set up demonstrations, explain features and benefits, and design and configure products to meet customer needs.
• Demonstrate the business value of Cisco services, solutions, and architectures by aligning opportunities with customer challenges and priorities.
• Help ensure Cisco’s architectural vision addresses the outcomes and capabilities customers need to support their businesses.
• Collaborate with Account Managers, Product Specialists, and other team members to present solutions and support architecture development for global customers.
• Provide solution and architectural perspectives across the Cisco product portfolio, applying technical specialization to specific opportunities.
• Act as a consultative, trusted technical advisor to customers and account teams.
• Keep up-to-date on Cisco innovations and relevant competitors’ solutions, products, and services.
• Assist with development and execution of formal sales plans and requests for proposals for assigned accounts.
• Deliver or support technical presentations and solution demonstrations to customers as part of an overall solution architecture.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short- and long-term disability coverage
• Basic life insurance
• Paid holidays and a floating holiday for non-exempt employees
• Paid birthday day off, year-end holiday shutdown, and personal wellness days
• Flexible vacation time off for eligible exempt employees
• Paid vacation time for non-exempt employees
• Paid sick time
• Additional paid time away may be requested for critical or emergency family issues
• Optional paid volunteer days
• Annual bonuses for eligible non-sales employees, subject to Cisco policies
• Performance-based incentive compensation for employees on sales plans
• Potential Cisco restricted stock unit grants, subject to eligibility and vesting terms

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level