Leader In Training (Full-Time)

Memorial City Mall•Houston, TX

4d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the LIT develops sales, recruits new Teammates, and provides leadership. The position focuses on sales generation and Guest service, Teammate recruiting and development, visual merchandising, and store operations. The LIT demonstrates leadership through excellent service, sales performance, coaching, and maintaining store standards. The role has no supervisory responsibilities and may include special projects and other duties as assigned.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide friendly, engaging Guest service and communicate product knowledge and sales information.
Ability to meet personal sales goals and support sales and Guest loyalty initiatives.
Ability to work a flexible schedule, potentially including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to execute and teach Point of Sale procedures and follow store policies, Loss Prevention guidelines, and procedures for payments, returns, and exchanges.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; sitting is occasionally required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Close, distance, color, peripheral, and depth vision, and ability to adjust focus.

Responsibilities

Greet Guests, answer questions, locate and recommend merchandise, anticipate needs, and provide engaging service throughout the store.
Demonstrate product knowledge and sales techniques, share information about promotions and policies, and meet personal sales goals.
Use the Sales Presentation Guide and Buckle business builders to support sales, Guest loyalty, fit appointments, credit card applications, and Guest connections.
Build Guest relationships and a client-based business, recognize Guest needs, and communicate Guest levels to the Team.
Recognize recruiting opportunities and help lead, motivate, educate, and develop new Teammates in accountability, shift orientation, Loss Prevention, and sales presentation standards.
Participate in daily setup, training, coaching, and performance review activities; motivate Teammates to complete daily tasks.
Coach and influence denim showmanship and denim fit card results, and develop departmental results while balancing assigned actions.
Demonstrate leadership on the sales floor by engaging Guests with products, keeping fellow leaders and Teammates informed, and helping across store departments.
Own assigned product zones by maintaining product knowledge, placement, presentation, and awareness of product life cycles and weekly checklists.
Assign zones and projects to Teammates with learning goals, confirm compliance with visual standards, and execute new tools and training materials.
Identify merchandising opportunities from freight to floor, communicate recommendations to the Store Manager, and provide informative store tours.
Maintain a properly sized sales floor and ensure new freight is displayed appropriately.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Use the planner and complete opening and closing checklists; follow Loss Prevention procedures and recognize or respond to security risks and theft.
Execute and teach Point of Sale procedures, handle corporate calls appropriately, and follow guidelines for returns, exchanges, payments, and Loss Prevention.
Complete scheduled shifts and cover shifts when needed; provide the Store Manager and Leadership Team with feedback about merchandise handling concerns.
Report policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources promptly and confidentially.
Keep the store clean, organized, and shoppable, and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships with Teammates, and contribute to a positive team spirit.
Perform special projects and other duties as assigned.