Leader In Training (Full-Time)

The Buckle, Inc.•Park City, UT

2d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the LIT develops sales, recruits new Teammates, and provides leadership. The position has no supervisory responsibilities. The role delivers Guest service and generates sales; helps recruit, train, and develop Teammates; supports visual merchandising and zone ownership; and performs store operations and leadership duties. The position requires a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs. The Teammate regularly works in a retail store setting with a usually moderate noise level.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of/day after Thanksgiving and Christmas, based on store and business needs.
Ability to stand, walk, use hands to handle objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; sitting is occasionally required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, color, peripheral, depth perception, and ability to adjust focus.

Responsibilities

Greet Guests, provide attentive service, answer questions, recommend and locate merchandise, suggest additional items, and build client relationships.
Demonstrate product knowledge, stay informed about promotions and store policies, and share sales and product education with Teammates.
Meet personal sales-per-hour, average sales, total net sales, business-builder, and Guest-loyalty performance standards.
Use the Sales Presentation Guide and available inventory tools to support sales and expand Guest selections.
Recognize recruiting opportunities and help lead, motivate, train, and educate new Teammates on accountability, shift orientation, Loss Prevention, and sales presentation standards.
Maintain a positive floor culture, demonstrate the dress code, motivate Teammates to complete tasks, and coach denim showmanship and fit-card practices.
Develop department results, balance department-manager actions within the assigned segment, and complete mid-week check-ins.
Demonstrate leadership during assigned segments by monitoring Guest service, involving Guests with product, communicating with the team, obtaining Guest names, and supporting both store departments.
Manage product through zone ownership, product knowledge, placement, weekly checklists, product life cycle, and results tracking.
Assign zones and projects with learning goals, verify compliance with visual standards and checklists, execute applicable tools and videos, and communicate merchandising recommendations to the Store Manager.
Give store tours and ensure the sales floor is properly sized and new freight is displayed appropriately.
Work a flexible schedule based on store and business needs, including specified weekends and holiday periods.
Use the planner and complete opening and closing checklists; recognize security risks and theft; and follow Loss Prevention guidelines, including daily bag and purse checks.
Execute and teach Point of Sale procedures; handle calls from the Corporate Office; and follow return, exchange, payment, and Loss Prevention procedures.
Navigate store tools, provide guidance and feedback to non-sales positions, complete scheduled shifts, and cover shifts when needed.
Provide merchandise-handling feedback and report policy violations or Teammate and Guest concerns promptly and confidentially to appropriate leaders or Human Resources.
Maintain a clean, organized, shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships with Teammates, and contribute to positive team spirit.
Perform special projects and other duties as assigned.