Leader In Training (Full-Time)

The Buckle, Inc.•Morgantown, WV

7d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the LIT develops sales, recruits new Teammates, and provides leadership. The position delivers attentive, knowledgeable Guest service and works toward individual and team sales and loyalty goals. It supports recruiting, training, and developing Teammates; leads daily floor activities; and helps maintain visual merchandising standards, product presentation, and store operations. The role also follows company procedures for point-of-sale transactions, returns and exchanges, loss prevention, store cleanliness, and communication of concerns. This job has no supervisory responsibilities. The role is performed in a retail store setting, where the noise level is usually moderate. The Teammate must be able to meet the listed physical demands, with reasonable accommodations available for individuals with disabilities.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the listed physical activities, including standing, walking, handling objects, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

Greet Guests, answer merchandise and store questions, recommend and locate products, anticipate needs, and provide a positive shopping experience.
Demonstrate product knowledge and sales techniques, share current promotions and policies, and meet personal sales and sales-per-hour goals.
Provide service throughout the store, including the front, sales floor, fitting rooms, and register area; handle returns and exchanges in accordance with company procedures.
Use the Sales Presentation Guide and support Guest loyalty and business-building activities, including fit appointments, Buckle credit card, and Guest Connect.
Build Guest relationships and client-based business, recognize Guest levels, and lead by example through showmanship and attentive service.
Identify recruiting opportunities and help lead, train, motivate, and develop Teammates in accountability, shift orientation, loss prevention, and sales presentation standards.
Maintain a positive floor culture, model the dress code, use the Performance Tracker, support daily setup and training, and motivate Teammates to complete tasks.
Lead segment activities by staying aware of Guests, involving them with products, communicating with the Team, obtaining Guest names, and supporting both guys’ and gals’ sides.
Own and influence product through zone ownership, product knowledge, placement, weekly checklists, product life cycle, and tracking results.
Assign zones and projects with learning goals, confirm visual standards are followed, execute applicable tools and videos, and communicate merchandising recommendations to the Store Manager.
Give store tours and ensure the sales floor is properly sized and new freight is appropriately displayed.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Use the planner and complete opening and closing checklists; recognize security risks and theft, follow loss-prevention guidelines, and perform daily bag and purse checks.
Execute and teach point-of-sale procedures; handle corporate calls; follow payment, return, exchange, and loss-prevention policies; and navigate company tools.
Complete scheduled shifts and cover shifts when needed; give feedback to the Store Manager and Leadership Team about merchandise handling concerns.
Report policy violations and Teammate or Guest concerns to the appropriate leaders or Human Resources in a timely and confidential manner.
Maintain a clean, organized, and shoppable store; apply the company Code of Ethics, policies, procedures, and handbooks.
Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships, and complete special projects or other assigned duties.