Leader In Training (full-time)

The Buckle, Inc.•Santa Rosa, CA

8d•$19 - $21•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. This role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working with the Store Manager and Leadership Team, the LIT develops sales, helps recruit new Teammates, and provides leadership. The position has no supervisory responsibilities. The role delivers attentive Guest service and supports personal and store sales goals; helps recruit, train, motivate, and develop Teammates; manages product presentation and visual standards; and carries out store operations, loss-prevention practices, and leadership duties. The position requires a flexible schedule based on store and business needs, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas. The job is performed regularly in a retail store setting with usually moderate noise. Physical duties include standing, walking, handling merchandise, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and occasionally sitting. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom, with reasonable accommodations available for individuals with disabilities. The listed estimated pay range is $19–$21 per hour. For sales positions, Buckle pays a base rate plus commission; the stated range estimates the base rate plus commission for this position. Final offers depend on factors including skills, experience, location, and qualifications. Benefits vary by eligibility and employment status and include health coverage, retirement savings options, paid leave, income protection, and other resources.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to perform each essential duty satisfactorily, with reasonable accommodations where applicable.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to meet the physical demands of the role, including standing, walking, handling and reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing; occasional sitting is required.
Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to perform sales, Guest service, merchandising, register, operational, and leadership duties described for the position.

Responsibilities

Greet Guests and provide friendly, engaging, and consistent service throughout the store.
Answer Guest questions and recommend, select, locate, or obtain merchandise based on Guest needs and preferences.
Suggest additional items, create wardrobing experiences, demonstrate products, and share product knowledge and sales education with the Team.
Maintain knowledge of promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals, and support Teammate sales presentations using the Sales Presentation Guide (SPG).
Provide service in the Front 5, sales floor, fitting rooms, and register area; handle returns and exchanges in accordance with Buckle procedures.
Use the SPG daily and meet or exceed performance standards for business builders and Guest loyalty, including fit appointments, Buckle credit card, and Guest Connect.
Explore ways to expand Guest selections using inventory tools, advanced product search, and iPad apps; build Guest relationships and client-based business.
Lead by example through showmanship, customer service, attentiveness, and consistent leadership actions.
Identify recruiting opportunities and assist in leading, directing, motivating, educating, and training new Teammates.
Maintain a positive floor culture, demonstrate dress-code standards, participate in setup, training, impacting, and reviewing, and use the Performance Tracker.
Motivate Teammates to complete daily tasks; demonstrate and coach denim showmanship and denim fit-card practices.
Develop department results, balance department-manager actions within the assigned segment, and complete the mid-week check-in.
During assigned segments, monitor Guest needs, involve Guests with products, communicate with fellow leaders and the Team, obtain Guest names, and support both the guys’ and gals’ sides.
Manage product through zone ownership, including product knowledge, placement, preference, weekly checklists, product life cycle, and results tracking.
Assign zones and projects to Teammates with learning goals, and ensure they follow visual standards, the visual library, and the Weekly Visual Checklist.
Learn, demonstrate, and execute tools and videos related to zone ownership; identify merchandising opportunities and communicate recommendations to the Store Manager.
Conduct informative and influential store tours and ensure the sales floor is sized appropriately and new freight is displayed correctly.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Use the planner and complete opening and closing checklists; recognize security risks and theft, follow Loss Prevention guidelines, and perform daily bag and purse checks.
Execute and teach Point of Sale (POS) procedures; handle Corporate Office calls; and follow policies for returns, exchanges, payments, and Loss Prevention.
Navigate and execute tools on the home page and provide guidance and feedback to non-sales positions.
Complete scheduled shifts and cover shifts when needed; provide the Store Manager and Leadership Team feedback about merchandise handling concerns.
Report policy violations and Teammate or Guest concerns promptly and confidentially to the Store Manager, District Manager, and/or Human Resources.
Maintain a clean, organized, and shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships with Teammates, and contribute to a positive team spirit.
Perform special projects and other duties as assigned.

Benefits

Medical coverage with a choice of two plans, 100% coverage for preventive care, and virtual care access.
Dental and vision insurance.
24/7 virtual consultations for general, behavioral, and dermatology care.
Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
401(k) with traditional and Roth options and discretionary company matching contributions for eligible Teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to the HSA for Teammates enrolled in the high-deductible medical plan.
Performance-based incentive bonuses for eligible Teammates.
40% discount on Buckle products and 25% discount on Buckle gift cards.
Vacation time, sick time, a floating holiday, and bereavement leave, subject to role, eligibility, and applicable terms.
Company-paid basic life and AD&D insurance, with optional supplemental life and short- and long-term disability plans.
Paid and unpaid leave of absence support for qualifying situations; eligible salaried Teammates may receive medical leave pay usable as paid parental leave.
Optional accident, critical illness, and hospital indemnity coverage.
Legal services, identity theft protection, and pet insurance for eligible Teammates.
Eligible part-time Teammates may access medical plans and the 401(k) with company match, and receive mental health resources.
Paid leave accrues in applicable states for eligible part-time Teammates.