Leader In Training (Full-Time)

Nebraska Crossing•Gretna, NE

8d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The LIT works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The position delivers Guest service and sales, helps train and develop Teammates, manages visual merchandising within assigned zones, and performs store operations. It requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to store and business needs. The role has no supervisory responsibilities.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to perform all essential duties satisfactorily, with reasonable accommodations where applicable.
Ability to execute and teach POS procedures and follow store policies and Loss Prevention practices.
Ability to maintain a positive attitude and professional relationships when dealing with Guests, Teammates, and challenging situations.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

Greet Guests, provide engaging and knowledgeable service, answer questions, recommend merchandise, and help Guests find items that suit their needs.
Anticipate Guest needs, suggest additional items, create a wardrobing experience, and demonstrate products using product knowledge and sales education.
Maintain knowledge of merchandise, promotions, payment and exchange policies, and security practices; meet personal sales goals and support Teammate sales presentations.
Use the Sales Presentation Guide (SPG) and business tools to achieve sales and Guest loyalty goals, expand Guest selections, and build client relationships.
Lead by example through showmanship, customer service, attentiveness, and consistent leadership actions, including when a Manager is absent.
Identify recruiting opportunities and assist with leading, motivating, training, and educating new Teammates on accountability, shift orientation, Loss Prevention, and sales presentation standards.
Maintain a positive floor culture, model dress-code standards, participate in daily setup and training, use the Performance Tracker, and motivate Teammates to complete daily tasks.
Demonstrate and coach denim showmanship and fit-card practices, develop department results, balance department-manager actions within the assigned segment, and complete the mid-week check-in.
Maintain awareness of Guests, involve them with products, communicate with fellow leaders and Teammates, obtain Guest names, and work across the guys’ and gals’ sides of the store.
Manage product through zone ownership, including product knowledge, placement, preference, weekly checklists, product life cycle, and results tracking.
Assign zones and projects to Teammates with learning goals; verify that Visual Standards, the visual library, and Weekly Visual Checklist are followed.
Execute and demonstrate new tools and videos related to zone ownership; identify merchandising opportunities and communicate recommendations to the Store Manager.
Give informative and influential store tours and ensure the sales floor is consistently sized and new freight is displayed appropriately.
Work a flexible schedule, including mornings, evenings, weekends, and specified holiday periods, based on store needs.
Use the planner and complete opening and closing checklists; recognize security risks and theft, follow Loss Prevention guidelines, and conduct daily bag and purse checks.
Execute and teach Point of Sale (POS) procedures; handle Corporate Office calls appropriately; and follow guidelines for returns, exchanges, payments, and Loss Prevention.
Navigate tools on the home page and provide guidance and feedback to non-sales positions.
Complete scheduled shifts and cover shifts when needed; provide the Store Manager and Leadership Team with feedback about merchandise handling concerns.
Communicate policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources promptly and confidentially.
Keep the store clean, organized, and shoppable; follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
Support Leadership, promote personal and store growth, maintain professional relationships with Teammates, contribute to positive team spirit, and perform special projects or other assigned duties.