Leader In Training (Full-Time)

The Buckle, Inc.•Sparks, NV

13d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The LIT works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. This position has no supervisory responsibilities. The role emphasizes friendly, attentive Guest service and sales performance; supporting recruiting, training, and development; owning and maintaining visual merchandise standards; and completing operational and leadership duties. The position requires a flexible schedule based on store and business needs, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas. The Teammate regularly works in a retail store setting with usually moderate noise.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance and jump, stoop, kneel, crouch, or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, color, peripheral, depth perception, and adjustment of focus.
Comfort giving and receiving feedback from peers and Management; supportive of Leadership.
Ability to maintain a positive attitude and professional, mature, and stable relationships with Teammates.

Responsibilities

Greet Guests, provide attentive service, answer merchandise and store questions, recommend and locate products, and build Guest relationships and client-based business.
Demonstrate product knowledge and sales showmanship, share product education with Teammates, and maintain knowledge of promotions, payment and exchange policies, and security practices.
Achieve personal sales-per-hour, average sales, and total net sales goals; use the Sales Presentation Guide (SPG) and support Teammates’ sales presentations and Guest loyalty.
Provide service throughout the store, including the Front 5, sales floor, fitting rooms, and register area; handle returns and exchanges according to Buckle procedures.
Recognize recruiting opportunities and assist in leading, directing, motivating, training, and educating new Teammates on accountability, shift orientation, Loss Prevention, and sales presentation standards.
Maintain a positive floor culture, demonstrate the dress code, participate in daily setup and training, use the Performance Tracker, and motivate Teammates to complete daily tasks.
Demonstrate leadership during assigned segments by maintaining Guest awareness, involving Guests with products, communicating with the Team, collecting Guest names, and supporting both the guys’ and gals’ sides of the store.
Own and influence product through zone ownership, product knowledge and placement, weekly checklists, product lifecycle tracking, and results tracking.
Assign zones and projects with learning goals, confirm Teammates follow visual standards and checklists, execute applicable tools and videos, identify merchandising opportunities, and communicate recommendations to the Store Manager.
Give informative store tours and ensure the sales floor is properly sized and new freight is appropriately displayed.
Work a flexible schedule based on store and business needs, complete scheduled shifts, and cover shifts when needed.
Use the planner and complete opening and closing checklists; identify security risks and theft, follow Loss Prevention guidelines, and perform daily bag and purse checks.
Execute and teach Point of Sale (POS) procedures; handle Corporate Office calls, returns, exchanges, payments, and other operational tools and policies appropriately.
Provide guidance and feedback to non-sales positions, give feedback to the Store Manager and Leadership Team on merchandise handling concerns, and report policy violations or Teammate or Guest concerns in a timely, confidential manner.
Maintain a clean, organized, and shoppable store and comply with Buckle’s Code of Ethics, policies, procedures, and handbooks.
Support leadership, promote personal and store growth, maintain professional relationships with Teammates, contribute to a positive team spirit, and complete special projects and other assigned duties.