Leader In Training (Full-Time)

Buckle•Park City, UT

12d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the LIT develops sales, recruits new Teammates, and provides leadership. The position also supports Guest service, Teammate training and development, visual merchandising, store operations, and a positive, accountable store culture. This role has no supervisory responsibilities. The position is performed in a retail store setting with usually moderate noise. The schedule is flexible and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The physical requirements include standing, walking, handling objects, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and occasionally sitting, as well as lifting and maneuvering up to 50 pounds throughout the store and backroom.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to perform the physical demands of the role, including lifting and maneuvering 50 pounds throughout the store and backroom.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, answer merchandise questions, recommend products, and help Guests locate or obtain merchandise.
Suggest additional items and create a wardrobing experience while demonstrating product knowledge and sharing sales education with the Team.
Maintain knowledge of sales, promotions, payment and exchange policies, security practices, and return procedures.
Meet personal sales-per-hour, average sales, total net sales, business-builder, and Guest loyalty performance standards.
Use the Sales Presentation Guide (SPG) to set and pursue goals, and support Teammates’ sales presentations and Guest relationships.
Lead by example through showmanship, customer service, attentiveness, consistent leadership actions, and high standards.
Identify recruiting opportunities and help lead, direct, motivate, train, and educate new Teammates on accountability, shift orientation, Loss Prevention, and sales presentation standards.
Support daily setup, training, impacting, and reviews; use the Performance Tracker; motivate Teammates to complete daily tasks; and coach denim showmanship and fit-card results.
Develop department results, balance department-manager actions within the assigned segment, and complete the mid-week check-in.
During leadership segments, maintain awareness of Guests, involve them with products, communicate with fellow leaders and Teammates, obtain Guest names, and support both the guys’ and gals’ sides of the store.
Manage product through zone ownership, including product knowledge, placement, preference, weekly checklists, product life cycle, and tracking results.
Assign zones and projects to Teammates with learning goals, confirm adherence to visual standards and checklists, and execute applicable tools and videos.
Recognize merchandising opportunities from freight to floor, communicate recommendations and solutions to the Store Manager, give store tours, and keep the sales floor sized and freight displayed appropriately.
Work a flexible schedule as required by store and business needs, including possible mornings, evenings, weekends, and specified holiday periods.
Use the planner and complete opening and closing checklists; identify security risks and theft, follow Loss Prevention guidelines, and conduct daily bag and purse checks.
Execute and teach Point of Sale (POS) procedures; handle corporate calls appropriately; and follow policies for returns, exchanges, payments, and Loss Prevention.
Navigate tools on the home page and provide guidance and feedback to non-sales positions.
Complete scheduled shifts and cover shifts when needed; give the Store Manager and Leadership Team feedback about merchandise handling concerns.
Communicate policy violations and Teammate or Guest concerns promptly and confidentially to the Store Manager, District Manager, and/or Human Resources.
Maintain a clean, organized, and shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
Give and receive feedback, support leadership, promote personal and store growth, maintain professional relationships with Teammates, and contribute to positive team spirit.
Perform special projects and other duties as assigned.