Leader In Training (Full-Time)

The Buckle, Inc.•Longview, TX

8d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The position performs sales, merchandising, and operational tasks assigned by store management, such as cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The LIT works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. The role provides Guest service and drives personal and team sales, supports recruiting and Teammate training, manages visual merchandise and zone ownership, and carries out store operations and leadership duties. The position requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs. This job has no supervisory responsibilities.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the listed physical activities, including standing, walking, using hands, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to complete scheduled shifts and cover shifts when needed.

Responsibilities

Greet Guests, provide knowledgeable and attentive service, answer questions, recommend merchandise, and help Guests find or obtain products.
Anticipate Guest needs, suggest additional items, create a wardrobing experience, and build Guest relationships to develop client-based business.
Demonstrate product knowledge and share sales education with the Team; communicate information about current sales, promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, total net sales, business-builder, and Guest-loyalty goals; use the Sales Presentation Guide (SPG) to support sales performance.
Provide service throughout the store, including the Front 5, sales floor, fitting rooms, and register area; handle returns and exchanges in accordance with Buckle procedures.
Use inventory tools, advanced product search, and iPad apps to expand Guest product selections; recognize and communicate Guest levels and sales opportunities to the Team.
Lead by example, maintain high standards and showmanship, ask business-driven questions, and remain receptive to coaching from the Manager.
Identify recruiting opportunities and assist in leading, directing, motivating, training, and educating new Teammates on accountability, shift orientation, Loss Prevention, and sales-presentation standards.
Maintain a positive floor culture, demonstrate and coach dress-code and fashion standards, participate in daily setup and training, use the Performance Tracker, and motivate Teammates to complete daily tasks.
Coach and influence denim showmanship and denim fit-card results; develop department results, balance department-manager actions within the assigned segment, and complete the mid-week check-in.
Demonstrate leadership during assigned segments by monitoring Guest assistance, involving Guests with products, updating fellow leaders and Teammates, obtaining Guest names, and supporting both the guys’ and gals’ sides of the store.
Manage product through zone ownership, including product knowledge and placement, weekly checklists, product life cycle, and results tracking.
Assign zones and projects to Teammates with learning goals; ensure visual standards, the visual library, and weekly visual checklists are followed with urgency and accountability.
Learn, execute, and demonstrate tools and videos related to zone ownership; identify merchandising opportunities from freight to floor and communicate recommendations to the Store Manager.
Give informative and influential store tours and ensure the sales floor is properly sized and new freight is appropriately displayed.
Work a flexible schedule as business needs require; use the planner and complete opening and closing checklists.
Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and execute and teach Point of Sale (POS) procedures.
Handle Corporate Office calls appropriately; follow guidelines for returns, exchanges, payments, and Loss Prevention; navigate tools on the home page and provide guidance and feedback to non-sales positions.
Complete scheduled shifts and cover shifts when needed; provide feedback about merchandise-handling concerns to the Store Manager.
Report policy violations and Teammate or Guest concerns promptly and confidentially to the Store Manager, District Manager, and/or Human Resources.
Keep the store clean, organized, and shoppable, and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships with Teammates, contribute to a positive team spirit, and complete special projects and other assigned duties.