LEAD WORKPLACE SERVICES COORDINATOR (FULL TIME)
About The Position
The Lead Workplace Services Coordinator serves as the primary point of contact for workplace services, coordinating reception, mailroom operations, hospitality, facilities support, and office services. This hands-on lead role is responsible for daily operations, service requests, vendor coordination, and workplace support activities to help ensure an exceptional client and employee experience. The position is based at 3737 Buffalo Speedway, Suite 10, Houston, Texas, and works Monday through Friday from 6:30 a.m. to 3:30 p.m. The pay range is $20.00 to $21.00 per hour. Facilities experience is preferred, and knowledge of Microsoft Word products is required.
Requirements
- High school diploma or GED required.
- Experience in workplace services, facilities coordination, office operations, or customer service.
- Strong communication, organization, and problem-solving skills.
- Proficiency with Microsoft Office 365 and basic technology tools.
- Ability to work independently and within a team environment.
- Ability to lift and move packages and office supplies up to 40 lbs.
- Microsoft Word product knowledge required.
Nice To Haves
- College experience preferred.
- Facilities experience preferred.
- Prior mailroom or workplace services experience preferred.
Responsibilities
- Coordinate daily reception, mailroom, hospitality, and workplace service operations.
- Serve as the primary contact for workplace and facilities-related service requests.
- Track and follow up on maintenance requests, vendor services, and office support needs.
- Oversee mail processing, package distribution, shipping and receiving, and courier services.
- Coordinate conference room setups, meeting support, and visitor experiences.
- Monitor pantry and coffee stations, office supplies, and inventory replenishment.
- Maintain service logs, package records, and workplace service metrics.
- Communicate service updates and operational issues to leadership.
- Support cross-training efforts and provide backup coverage for workplace services.
- Perform hands-on operational duties to ensure seamless workplace support.
Benefits
- Free parking.
- Retirement Plan.
- Associate Shopping Program.
- Health and Wellness Programs.
- Discount Marketplace.
- Identity Theft Protection.
- Pet Insurance.
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life Insurance/AD.
- Disability Insurance.
- Commuter Benefits.
- Employee Assistance Program.
- Flexible Spending Accounts (FSAs).
- May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
