Lead Technical Program Manager

Mastercard•O'fallon, MO
•$122,000 - $207,000•Onsite

About The Position

The Mastercard Decision Management Platform team have an exciting opportunity to hire a Lead Technical Program Manager with Scrum Master experience to drive our platform strategy forward. This role involves building industry-leading solutions for fighting payments fraud, with a focus on customer experience journeys, low latency, high volume, and highly available software solutions. The position is part of an organization driving a world beyond cash.

Requirements

  • Advanced knowledge of project management or software releases
  • Experience in a scrum master role.
  • Familiarity with software development, technical terms and general concepts (especially experience with UX, API's & Microservices )
  • Strong business acumen, with knowledge of MasterCard or the payments industry preferred
  • Advanced listening, oral, written, and presentation skills
  • Strong leadership, interpersonal, relationship-building and negotiation skills required with a solid track record for developing internal and external relationship
  • Demonstrate a high level of initiative and accountability
  • Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
  • Experience with Confluence, Rally or JIRA, Microsoft Project & Excel
  • Problem-solving and conflict-resolution ability
  • Outstanding organizational skills
  • Degree in Computer Science, Business or similar field

Nice To Haves

  • SAFe 4/5 certification is a plus
  • Actively explores and adopts AI capabilities to reduce manual reporting effort, improve efficiency, and enhance data-driven decision-making.

Responsibilities

  • Responsible for planning, monitoring, executing and implementing the programs release strategy
  • Assist in developing long-range plans and strategies to achieve business growth
  • Provide technical and advisory support for staff to ensure the implementation of applications/infrastructure
  • Ensure a successful delivery, which will include: Planning release lifecycle, Version control management, Build and Development control management, Change management, Risk Management
  • Provide leadership and oversight on multiple projects of a complex nature
  • Provide timely, efficient communication on documented progress to stakeholders
  • Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones
  • Responsible for overall relationship and deliverables across all projects
  • Assists in leading complex initiatives of strategic importance (e.g. cross functional/cross geographies)

Benefits

  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • 16 weeks of new parent leave
  • up to 20 days of bereavement leave
  • 80 hours of Paid Sick and Safe Time
  • 25 days of vacation time
  • 5 personal days
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
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