Chicago, IL Lead Tech Field Eng

Unisys • Aurora, IL

3d

About The Position

The Lead Tech Field Eng serves as a Field Engineer for large, complex clients across the company’s products and services. The role provides server and storage break-and-fix work, VIP deskside support, and high-level installation activities for storage and network devices. It uses advanced technical knowledge and troubleshooting capabilities to resolve significant client problems, including issues escalated by team members or clients. The role also tests and certifies mainframes, servers, and other infrastructure associated with networks and peripherals.

The position may require access to export-controlled commodities and technology. Applicants should be eligible for any authorizations required by the U.S. Government under applicable export control regulations. Unisys is an equal opportunity employer and provides a process for requesting reasonable accommodation during the application process.

Requirements

• High school diploma or GED.
• Generally, 4–6 years’ experience in the area of responsibility.
• Eligibility for any U.S. Government authorizations required if the role involves access to export-controlled commodities and technology.

Nice To Haves

• Technical certification or an associate degree may be required.

Responsibilities

• Serve as Field Engineer for large, complex clients across the company’s products and services.
• Perform server and storage break-and-fix work.
• Perform VIP deskside support activities.
• Use advanced tools and technical knowledge to resolve client problems and conduct high-level installations for storage and network devices.
• Use advanced understanding of hardware, software, and operating systems, along with advanced troubleshooting, to address significant issues escalated by team members or clients.
• Test and certify mainframes, servers, and other infrastructure associated with networks and peripherals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED