St Louis, MO- Lead Tech Field Eng

Unisys • Earth City, MO

3d

About The Position

The Lead Tech Field Engineer serves as a Field Engineer for large, complex clients across the company’s products and services. The role performs server and storage break-and-fix work and VIP deskside support. It uses advanced tools and technical knowledge to resolve client problems and conduct high-level installations of storage and network devices. The position also applies advanced knowledge of hardware, software, and operating systems, along with advanced troubleshooting skills, to resolve significant issues escalated by team members or clients. The role tests and certifies mainframes, servers, and other infrastructure associated with networks and peripherals.

The position may require access to export-controlled commodities and technology. Applicants should be eligible for any authorizations required by the U.S. Government to comply with U.S. export control regulations. Unisys is an equal opportunity employer and provides a process for requesting reasonable accommodations during the employment application process.

Requirements

• High school diploma or GED.
• Generally, 4–6 years’ experience in the area of responsibility.
• May require technical certification or an associate degree.
• Eligibility for any U.S. Government authorizations required for access to export-controlled commodities and technology.

Responsibilities

• Serve as Field Engineer for large, complex clients across the company’s products and services.
• Perform server and storage break-and-fix work.
• Perform VIP deskside support activities.
• Use advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Apply advanced knowledge of hardware, software, and operating systems and advanced troubleshooting capabilities to resolve significant issues escalated by team members or clients.
• Test and certify mainframes, servers, and other infrastructure associated with networks and peripherals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED