Sioux Falls, SD Lead Tech Field Eng

Unisys • Sioux Falls, SD

3d

About The Position

The Lead Tech Field Engineer serves as a Field Engineer for large, complex clients and across the range of company products and services. The role performs server and storage break-and-fix work and VIP deskside support. It uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices. The engineer applies advanced knowledge of hardware, software, and operating systems, along with troubleshooting capabilities, to resolve significant issues escalated by team members or clients. The role also tests and certifies mainframes, servers, and other infrastructure associated with networks and peripherals.

Requirements

• High school diploma or GED.
• Generally, 4–6 years of experience in the area of responsibility.
• May require technical certification or an associate degree.
• Should be eligible for any required U.S. Government authorizations if access to export-controlled commodities and technology is required.

Responsibilities

• Serve as Field Engineer for large, complex clients across the range of company products and services.
• Perform server and storage break-and-fix work.
• Perform VIP deskside support activities.
• Use advanced tools and technical knowledge to resolve client problems.
• Conduct high-level installation activities for storage and network devices.
• Troubleshoot and resolve significant issues escalated by team members or clients.
• Test and certify mainframes, servers, and other infrastructure associated with networks and peripherals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED