Sioux Falls, SD Lead Tech Field Eng

Unisys • Sioux Falls, SD

4d

About The Position

The Lead Tech Field Eng serves as a Field Engineer for large, complex clients across the company’s products and services. The role performs server and storage break-and-fix work, VIP deskside support, and high-level installation activities for storage and network devices. It uses advanced technical knowledge and troubleshooting skills to resolve client problems and significant issues escalated by team members or clients. The position also tests and certifies mainframes, servers, and other infrastructure associated with networks and peripherals.

Requirements

• High school diploma or GED.
• Generally, 4–6 years of experience in the area of responsibility.
• Applicant should be eligible for any U.S. Government authorizations required for access to export-controlled commodities and technology.

Nice To Haves

• Technical certification or an associate degree may be required.

Responsibilities

• Serve as Field Engineer for large, complex clients across the company’s products and services.
• Perform server and storage break-and-fix work.
• Perform VIP deskside support activities.
• Use advanced tools and technical knowledge to resolve client problems.
• Conduct high-level installation activities for storage and network devices.
• Troubleshoot and resolve significant issues escalated by team members and/or clients.
• Test and certify mainframes, servers, and other infrastructure associated with networks and peripherals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED