Field Technician - Chicago, IL

Slip Robotics • Chicago, IL

8h • Onsite

About The Position

Slip Robotics is hiring a Field Technician in the Chicago, Illinois area to support deployment, servicing, and monitoring of its autonomous mobile robots, which are designed to load and unload semi-trailers. The technician will work with customers and internal engineering teams to help ensure the successful operation of the robotic system. The role is on-site near Chicago and requires regional travel. The posting gives two different estimates for travel: approximately 75% regional travel and, later, approximately 20% regional travel.

Requirements

• High school diploma or equivalent.
• Be proactive and self-motivated, with the ability to work independently and adapt to changing situations.
• Familiarity with mechanical, electrical, or software systems through work experience or education.
• Strong problem-solving skills and the ability to think analytically in fast-paced operational environments.
• Excellent communication skills for interacting with customers and internal teams.
• Attention to detail and strong organizational skills to prioritize tasks and manage multiple projects.
• Ability to troubleshoot and work both independently and as part of a team.
• Good driving record and reliable transportation to and from job locations.
• Willingness to travel for on-site visits; the posting describes this as approximately 20% regional travel, while elsewhere stating approximately 75% regional travel.
• Ability to lift up to 50 pounds and remain on one's feet for extended periods.
• Valid driver's license and a driving record that meets company insurance standards.
• Ability to pass and maintain a DOT medical certification (DOT physical).

Nice To Haves

• Associate’s degree, technical certification, relevant experience, or coursework in mechanical, electrical, or software fields.

Responsibilities

• Support customers during product deployment and post-sales phases.
• Assist sales teams with on-site demonstrations for potential customers.
• Monitor and observe customer robot fleets to ensure optimal performance.
• Identify and troubleshoot issues proactively, providing timely solutions to minimize customer downtime.
• Document operational data and generate performance reports.
• Provide internal teams with feedback about customer needs, product performance, and potential areas for improvement.

Benefits

• Opportunities to learn, grow, and advance in robotics and automation.
• Work on groundbreaking robotic systems shaping the future of logistics.
• Work with a passionate, talented, and collaborative team where employee input and expertise matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED