Field Technician - Chicago, IL

Slip Robotics • Chicago, IL

1d • Onsite

About The Position

Slip Robotics is seeking a Field Technician in the Chicago, Illinois area to support deployment, servicing, and monitoring of its autonomous mobile robots. The technician will work with customers and internal engineering teams to help ensure the successful operation of the robotic system. The role is based on-site near Chicago and requires regional travel; the description gives both approximately 75% and approximately 20% as travel estimates.

Requirements

• High school diploma or equivalent.
• Familiarity with mechanical, electrical, or software systems through work experience or education.
• Proactive and self-motivated, with the ability to work independently and adapt to changing situations.
• Strong problem-solving skills and analytical thinking in fast-paced operational environments.
• Excellent communication skills for interacting with customers and internal teams.
• Detail-oriented, with strong organizational skills to prioritize tasks and manage multiple projects.
• Ability to troubleshoot and work independently and as part of a team.
• Good driving record and reliable transportation to and from job locations.
• Willingness to travel regionally for on-site visits; the description specifies approximately 20% in the requirements and approximately 75% in the other information section.
• Ability to lift up to 50 lbs and remain on one's feet for extended periods.
• Valid driver’s license and a driving record meeting company insurance standards.
• Ability to pass and maintain a DOT medical certification (DOT physical).

Nice To Haves

• Associate’s degree, technical certification, relevant experience, or coursework in mechanical, electrical, or software fields.

Responsibilities

• Support customers during product deployment and post-sales phases.
• Assist sales teams with on-site demonstrations for potential customers.
• Monitor and observe customer robot fleet operations to help ensure optimal performance.
• Identify and troubleshoot issues proactively, providing timely solutions to minimize customer downtime.
• Document operational data and generate performance reports.
• Provide internal teams with feedback on customer needs, product performance, and potential improvements.

Benefits

• Opportunities to work on innovative robotic systems shaping the future of logistics.
• Collaborative team environment where employees’ input and expertise matter.
• Opportunities to learn, grow, and advance in robotics and automation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED