Lead Supervisor - Gas Maintenance & Ops

Iberdrola•Lockport, NY
•$116,000 - $145,000•Onsite

About The Position

The Lead Supervisor - Gas Maintenance & Ops ensures gas construction and maintenance work is completed in accordance with construction standards, approved policies and procedures, safety rules, and budgets. The role manages the daily activities of supervisors and employees responsible for gas construction and maintenance, and supervises company employees and contractor crews involved in the construction, operation, and maintenance of gas distribution systems to protect system integrity and public safety. It also provides administrative and managerial supervision to field supervisors and bargaining-unit employees. The position mentors supervisors and supports their skill development, leadership growth, and succession planning. It may involve working with internal and external customers to resolve concerns and improve customer satisfaction, coordinating with public service and local government agencies, and assisting Technical Services with new construction and plant rebuilds. The role also supports emergency restoration and safety activities, including training, inspections, documentation, and accident investigations. Applicants may be assigned a system emergency role requiring work outside their regular schedule or duties.

Requirements

  • High school diploma or GED with 10 years of relevant experience is required; an associate degree with at least 8 years of relevant experience or a bachelor's degree with at least 6 years of relevant experience is preferred.
  • Knowledge of gas work and construction.
  • Knowledge of gas distribution construction and maintenance, labor agreements, safety manuals, leak detection methods, procedures, and instrumentation.
  • Knowledge of industry codes, including NEC, NESC, Hazmat, and OSHA.
  • Valid driver's license.
  • May be required to hold various DOT Operator Qualifications.
  • Results-oriented and customer-service-oriented.
  • Good oral and written communication skills.
  • Self-directed work skills, with an emphasis on multitasking.
  • Computer skills applicable to MS Word, MS Excel, SAP, and MS Outlook.
  • Demonstrated supervisory and leadership skills.
  • Strong interpersonal skills.
  • Must be available to respond after hours for storms, emergencies, and critical assignments.

Nice To Haves

  • Bachelor’s degree with a minimum of 6 years of relevant experience.
  • Associate degree with a minimum of 8 years of relevant experience.

Responsibilities

  • Plan and oversee gas department work, ensuring safe and efficient daily field operations for company and contractor construction crews.
  • Resolve customer issues as needed and assist Technical Services with new construction and rebuilding existing plants.
  • Work with the Public Service Commission and local government agencies.
  • Schedule line or street crew work, assess project scope, assign appropriately skilled crews, arrange special equipment, and ensure materials are available.
  • Administer damage claims and billing, leak reports, timesheets, store orders, job kitting, work order balancing, and material reviews.
  • Monitor compliance with safety rules, regulations, standards of excellence, service guarantees, and gas-record accuracy for auditing purposes.
  • Oversee construction office activities and support budget management.
  • Coordinate department activities with local and state highway officials as needed.
  • Align work practices to promote consistency and flexibility across work groups.
  • Supervise emergency restoration.
  • Coordinate safety training, documentation, inspections, and accident investigations.
  • Administer labor-relations contracts and communications as applicable.
  • Conduct employee evaluations for the annual performance appraisal process as applicable.
  • Mentor supervisors and help strengthen employee development, leadership skills, and succession planning.

Benefits

  • Competitive benefits and growth opportunities.
  • Performance-based bonuses of up to 16%.
  • 12% 401(k) match.
  • Comprehensive health, dental, and vision insurance.
  • Tuition reimbursement.
  • Professional development and career advancement pathways.
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